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Associate Specialist, HR Operations (1-year Contract)

Job ID 10155222 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jul. 29, 2026
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Job Summary:

The Global HR Operations team is responsible for the strategic development and execution of HR services and information to employees, managers, and HR partners throughout the company.

This role is responsible for providing excellent customer service by administering accurate processing of HR transactions in accordance with company HR policies, practices and handling of inquiries in an efficient and effective manner. 

Associate Specialist requires the ability to synthesize information, engage with necessary HR functional partners to understand requirements, pay attention to implications and apply policy variation to each unique transaction. Additionally, this role is responsible for administering quality audits and reporting to ensure accuracy and minimize risk.

Responsibilities:

  • Respond to enquiry from employees and working partners via all service channels, including phone call, case management system, chat and email, resolve issues in a professional and timely manner.

  • Handle employee movement including document preparation, system update and coordination with other working partners.

  • Track and follow up on different employee lifecycle processes associated with visa application and renewal, probationary periods, contract extensions, leave management, termination etc.

  • Administer new joiners on-boarding process.

  • Support in mass recruitment or any ad hoc projects that require a high demand of HR Resources.

  • Ensure data accuracy, reliability, confidentiality and completeness.

  • Ensure all internal controls procedures are performed as required.

  • Participate in the establishment and improvement of effective HR processes, policies and practices.

Requirements:

  • Bachelor degree in HR Management or related discipline

  • 2 years of HR related experience

  • Excellent command in both verbal and written in English and Chinese with good communication skills as well as telephone, email, and chat etiquette skills

  • Sound knowledge of Hong Kong Employment Ordinance and other related local legislation

  • Strong organizational and time management skills with the ability to multi task and prioritize competing priorities in a fast paced environment

  • Attention to detail, maintain a high regard for data accuracy, data integrity and information security

  • Excellent command in Microsoft Office applications and able to type Chinese

  • Candidate with less experience will be considered for HR Operations Associate

HKProfessional #LI-CL1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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  • Community

    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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