Skip to main content

Senior Specialist, Cast Engagement

Job ID 10156502 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Aug. 03, 2026
Apply Now

Job Summary:

The Senior Specialist, Cast Engagement supports the planning and delivery of Cast Engagement initiatives that enhance Cast experience across Hong Kong Disneyland. The role partners closely with the Manager, Cast Engagement to bring initiatives from ideation to execution, while coordinating stakeholders and developing engaging communications and recaps that connect and inspire Cast Members.

 

Key Responsibilities

1. Program delivery & Execution – Lead the end-to-end planning and execution of assigned Cast Engagement initiatives, including locally developed and global programs. Manage assigned workstreams from concept development through implementation, proactively identifying solutions, managing risks, and recommending approaches that support successful program outcomes.

2. Stakeholder Coordination – Build effective partnerships with Lines of Business (LOBs), HR functional teams, communications partners, representative groups, and other stakeholders. Align objectives, facilitate collaboration, and maintain stakeholder engagement to support the successful implementation of initiatives across the resort.

3. Content Development & Storytelling – Develop compelling communications, presentations, event recaps, and multimedia content that showcase Cast Engagement initiatives, celebrate Cast stories, and strengthen connections with Cast Members. Translate program outcomes and feedback into meaningful narratives that enhance engagement and visibility.

4. Idea Generation & Continuous Improvement – Leverage feedback, engagement data, Employee Experience Survey results, workforce insights, benchmarking of engagement practices across Disney Parks and Resorts, and AI-enabled solutions to identify opportunities and recommend enhancements to Cast Engagement programs. Proactively introduce innovative ideas and best practices that elevate the Cast experience and drive continuous improvement across HKDL.

5. Operational Excellence – Manage project timelines, budgets, logistics, and vendor relationships while ensuring appropriate governance, compliance, and effective resource utilization. Maintain a high standard of quality and professionalism across all assigned initiatives.

 

Requirements

  • Minimum 5 – 8 years of relevant experience in event planning, project management, employee engagement, communications, marketing, or HR-related functions.

  • Strong organization, coordination, communication, and stakeholder management skills, with attention to detail and the ability to manage multiple projects in a fast-paced environment.

  • Proactive, collaborative, creative, and solution-oriented, with the ability to take ownership within scope and contribute ideas in planning discussions.

  • Strong presentation and storytelling skills, with proficiency in Microsoft Office applications and AI-enabled solutions. Experience with graphic design and video editing tools such as Canva, CapCut, or Adobe Illustrator is an advantage.

  • Proficient in written and spoken English and Chinese

  • Candidates with less experience may be considered for a junior position.

HKProfessional #LI-CL1

Apply Now

About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Related Jobs

ABOUT HONG KONG DISNEYLAND

Related Content

  • About

    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

    Learn more 

  • Community

    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

    Learn more 

  • Environment

    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

    Learn more 

  • Press Releases

    Learn more 

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Stay Connected

Be the first to know about new career opportunities!

Opt-In

Watch Our Jobs

An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy. If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy, Cookies Policy and EU Privacy Rights.

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/.
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy and Collection Statement.

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy. I have read and agree to the Terms of Use.