Associate Product Manager (PH)

Job ID 10149403 Location Orlando, Florida, United States Business Disney Experiences Date posted Apr. 29, 2026

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Job Summary:

Disney Experiences Technology (DXT) a division of The Walt Disney Company, creates world-class immersive digital experiences for premier vacation brands including Walt Disney World, Disneyland Resort, Shanghai Disney Resort, Hong Kong Disneyland, Disneyland Paris, Disney Cruise Line, Aulani and more. DXT has offices in Glendale, Anaheim, Seattle, Shanghai, Hong Kong, Paris and Orlando, where we design and develop results-driven websites and mobile applications.

Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.

What You Will Do:

This position supports our maps products within the App and Web platforms, focused on maintaining and updating map imagery, and supporting the transportation Line of Business, including the turn-by-turn directions feature. This position will require frequent on-site visits at the Walt Disney World Resort to ensure transportation product accuracy, deliver content configuration deployment which may occur overnight, on weekends, or holidays, and support operational requests across multiple destinations including Walt Disney World, Disneyland, Disneyland Paris, Shanghai Disneyland, and Hong Kong Disneyland. The ideal candidate will understand consumer-facing websites, mobile and Digital marketing.

Responsibilities of the Role:

Champion the digital Guest experience, advocating on the Guest's behalf, and working diligently to build an outstanding experience for Disney Guests
Responsible for understanding and executing the digital product strategy for digital product experience(s) for Guest or Cast
Assist in translating the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases
Supports and maintains feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks
Help ensure the appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision
Contributes to developing the go to market strategy for the digital Guest or Cast experience
Develops presentations to share and build advocacy for the digital strategy with Executive audiences and partners across the organization
Supports the ongoing Guest and Cast experience by monitoring product performance, supporting A/B tests and recommending opportunities to enhance the Disney Parks, Experiences and Products Digital Platforms, including mobile apps and websites.
Support with delivery and ongoing maintenance, which may include product build, content configuration and on call collaboration to ensure successful uptime of the digital experience as needed
Relationship Management – cultivates relationships and leads partner expectations, scope, budget discussions and project communications, while providing partners with a consistent point of contact and accountability for their digital business needs
Responsible for the timely, on-budget, on-strategy delivery of marketing- and operations-related projects, while raising unresolved business, strategy, scope, and budget issues as appropriate to leadership team
Ensures appropriate review and sign-off of key results with partners
Coordinate between the Operation teams and vendors in asset creation. Project Management experience is beneficial.
Coordinate with internal teams including copywriters, designers, Public Relations, and Legal for business-driven content updates.
Deploy content configuration updates as needed by the operation. This may fall outside of business hours.
Evaluate, measure, and update transit directions, collaborating with third party vendors and internal operation partners. GTFS file management experience beneficial.

Qualifications:

A minimum of 1 year of digital product management (website/mobile).
A minimum of 1 years of combined business, agency and/or digital experience
Experience with marketing, brand strategy, technology, and/or digital strategy
Effectively provide overall leadership across multiple teams, while working collaboratively to delivery with quality on time
Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
Experience with technical, user, and business issues in a fast-paced digital organization
Experience working with tools, systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration
Advanced experience working with complex content management or similar systems for building and maintaining websites and mobile apps (including daily updates to copy, media, building out new pages, and troubleshooting)
Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level
Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases
Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization • Comfortable working with bi-coastal and international teams
Experience with Agile software development methodology, including JIRA/Confluence
Preferred experience with iOS/Android release process
Preferred experience with CMS content configuration and deployment
Preferred experience with GTFS file management

Education:

Bachelor’s degree in Business admin, marketing, comms, engineering, or equivalent work experience.

The hiring range for this position in Orlando, FL is $92,900.00 to $124,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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