Systems Technical Specialist

Job ID 10151763 Location Anaheim, California, United States Business Disneyland Resort Date posted Jun. 11, 2026

Apply Now

Job Summary:

The Systems Technical Specialist is responsible for the technical support, administration, automation, and lifecycle management of infrastructure and application environments that support attraction systems and related operational technologies. This role focuses on maintaining high availability, standardization, security, and recoverability across production systems that directly impact guest-facing operations.

The ideal candidate has hands-on experience supporting complex infrastructure environments, using configuration management tools such as Chef, building automation through scripting, and contributing to CI/CD and system deployment practices. This individual should be comfortable troubleshooting across operating systems, middleware, network connectivity, system integrations, and deployment pipelines in a highly operational environment.

This is an on-site position reporting to Manager, Attractions System Support.

Key Responsibilities

Provide advanced technical support for attraction-related infrastructure, servers, virtual machines, endpoints, applications, and connected operational systems.
Administer and support Windows and/or Linux-based systems in production environments with a focus on uptime, resiliency, and operational readiness.
Use Chef or similar configuration management tools to automate provisioning, configuration enforcement, patching, software deployment, and baseline compliance.
Develop, maintain, and troubleshoot automation scripts using tools such as PowerShell, Bash, or Python.
Support and improve CI/CD workflows for infrastructure and application deployments, including build, test, release, and rollback processes where applicable.
Partner with software engineering, infrastructure, cybersecurity, and operations teams to deploy and maintain reliable systems for attraction environments.
Monitor system performance, service health, logs, and alerts; investigate incidents and drive timely issue resolution.
Perform root cause analysis for recurring technical issues and implement corrective and preventive actions.
Manage system configuration, version control, deployment artifacts, and environment consistency across development, test, and production platforms.
Support operating system patching, software upgrades, certificate management, system hardening, backup validation, and disaster recovery readiness.
Troubleshoot issues spanning infrastructure, application services, storage, network connectivity, authentication, and device/system integrations.
Create and maintain technical documentation including architecture diagrams, support procedures, automation workflows, and operational runbooks.
Participate in change management, release validation, maintenance activities, and on-call support rotations as needed.

Required Qualifications

Experience in systems support, systems administration, site reliability, infrastructure operations, or a similar technical support role in a production environment.
Hands-on experience with Chef for configuration management, deployment automation, or infrastructure standardization.
Experience writing and maintaining scripts using PowerShell, Python, Bash, or similar scripting languages.
Experience supporting or contributing to CI/CD pipelines and automated deployment processes.
Strong understanding of Windows Server and/or Linux administration.
Familiarity with source control systems such as Git and standard versioning practices.
Experience troubleshooting infrastructure and application issues across servers, services, logs, and network dependencies.
Understanding of core infrastructure concepts such as virtualization, storage, system monitoring, backups, patching, and access management.
Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, TLS/SSL, firewalls, and port/connectivity troubleshooting.
Ability to analyze logs, isolate issues, and resolve incidents in complex, integrated environments.
Strong written and verbal communication skills with the ability to work across technical and operational teams.

Preferred Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
Experience supporting attraction systems, industrial control-supporting environments, operational technology, or other high-availability guest-facing systems.
Experience with additional automation or infrastructure-as-code tools such as Ansible, Puppet, Terraform, or Jenkins.
Familiarity with artifact repositories, build automation, deployment orchestration, and release management tooling.
Experience with virtualization platforms such as VMware or Hyper-V.
Knowledge of monitoring and observability platforms such as Splunk, Dynatrace, Nagios, Zabbix, or similar tools.
Familiarity with database connectivity, middleware platforms, service accounts, certificate management, and application dependencies.
Understanding of cybersecurity controls, vulnerability remediation, and secure configuration practices for infrastructure and operational systems.
Experience in environments with formal incident, problem, and change management processes.

Technical Skills

Configuration management: Chef
Scripting and automation: PowerShell, Python, Bash
Source control: Git
CI/CD and deployment automation
Windows and Linux system administration
Infrastructure monitoring and alerting
Log analysis and operational troubleshooting
Network and systems diagnostics
Patch and configuration compliance
Documentation and runbook development

Key Competencies

Deep technical troubleshooting
Infrastructure reliability and systems thinking
Automation-first mindset
Operational discipline in production environments
Attention to detail and configuration accuracy
Cross-functional collaboration
Incident response and problem management
Continuous improvement and process optimization

The hiring range for this position in Anaheim, CA is $107,100 to $130,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Anaheim, CA

Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.