Staff Product Manager
Job Summary:
Department Description:
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
What You’ll Do:
As a Staff Product Manager, you are responsible for defining the product vision (lead with the why and think big!), establishing a consistent customer rhythm of business, using data to find opportunities, and building a deep roadmap and backlog that prioritizes the highest value for users. This role requires a servant leader mindset and someone who is both technically capable and highly adept at building strong partnerships that deliver critical organizational outcomes. This role requires deep interaction and cross team dependency management for a portfolio of foundational services and capabilities that enable an integrated experience across several products.
The ideal candidate is technically adept in software and data development lifecycles, Agile and MVP approaches, multi-cloud capabilities (AWS, Azure, Google), AI technologies, as well exemplary leadership and communication abilities (both verbal and written). This role requires you to engage customers of both technical and non-technical skillsets (e.g. Information Workers, Developers, and IT Admins).
Understands technical customer requirements and can articulate them into technical build requirements
Deep empathy for customer requirements - both the goods and the bad
Willing to say no as appropriate when customer asks are not aligned with strategic direction
Uses data to see opportunities and build hypotheses worthy of prioritization
Correlates multiple data dimensions to identify patterns that can be transformed into build requirements
Performs market and industry analysis of trends and conditions for products, platforms, and features for the relevant product line
Defines strategy, vision, & prioritizes product roadmap
Ensures business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables prioritization requests and enhancements for the product line
Engages with customer and organizational leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.
Uses data, strategic direction, and feedback loops, prioritizing high value outcomes first
Uses an Agile framework, specifically with an MVP and iterative approach, partners and collaborates with engineering team to ensure the right work is prioritized and delivered; communicates effectively to stakeholders
Brings to bear techniques to increase collaboration, predictability, and transparency for the team while promoting a culture of experimentation and innovation
Champions organization-wide processes and best practices related to ideation, delivery, prioritization, and customer engagement
Productively challenges engineering design to ensure customer requirements will be fulfilled
Uses a lifelong learning mentality, knowing the latest best practices and technologies
Exercises good judgment when faced with risk, blockers, or tradeoffs
Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift
Effectively onboards customers and stakeholders to new releases and functionality
Plan and prioritize work with our Software Engineering team focused on multi-cloud provisioning, governance, and data transparency
Work across a team of developers who will design, build, and maintain APIs and services that underpin our products
Required Qualifications & Skills:
A minimum of 7 years of experience in technical product management.
Minimum of 2 years of product management experience in building and launching AI products.
Good understanding of the Generative AI, Agentic development process and ML model lifecycle.
Able to define priorities based on the OKRs defined by leadership
Ability to define product success KPIs measuring outcomes and drive business success.
A minimum of 5 years cloud experience (AWS, Google, Azure) preferred
Proven experience setting strategic vision, large scale application/data deployments, managing software or data development lifecycles, and resolving issues that impact design, product success, or address future technologies
Ability to work with large data sets for analysis and interpretation of business results
Experienced in SCRUM/Lean Agile frameworks with an MVP/iterative approach
Ability to influence, take calculated risks, make sound business decisions, and resolve concerns as needed
Excellent interpersonal, business development, and communication skills (both written & verbal for both technical and non-technical audiences)
Positive can-do partnership demeanor while working with cross-functional teams and business units
Must be detail oriented, self-organized, and capable of simultaneously prioritizing multiple efforts
Proven ability to develop and deliver presentations geared for Senior and Executive Management
Ability to resolve conflict
Prioritizes work effectively, making tradeoffs as necessary
Ability to synthesize robust and cost-effective technical solutions against customer requirements providing buy versus build decision making
Must be detail oriented and self-organized/motivated
Ability to thrive in a dynamic, collaborative, and fast paced environment
Models desired company cultural attributes and inclusive behaviors
Preferred Qualifications:
Experience using Azure DevOps for work item management
Certification in one or more cloud providers (AWS, Google, Azure)
Products built with agentic AI framework
Required Education:
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
MBA or equivalent to post-graduation program related to product management domain.
The hiring range for this position in Seattle, Washington is $145,400 to $195,000 per year and in Burbank, CA $138,900 to $186,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
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Where Does Your Story Begin?
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Explore this Location Seattle, WA
With a thriving food-and-drink scene, eclectic neighborhoods and a stunning coastal setting, Seattle is a dynamic urban enclave nestled in the Pacific Northwest. The city is bounded by Lake Washington in the east and Puget Sound to the west, an ideal location for water recreation and sight-seeing cruises.
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