Streaming Media Assistant

Job ID 10152495 Location San Francisco, California, United States / Glendale, California, United States / New York, New York, United States Business Disney Entertainment and ESPN Product & Technology Date posted Jun. 03, 2026 This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.

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Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific.

Job Summary:

The Live Orchestration Department at DE&E Technology consists of agile and responsive teams of technicians that perform the daily processes and procedures required to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms. Oversight includes both Linear and Event based content, hands-on operational and procedural support for our products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.

The Streaming Media Assistant is a key member of a daily operations team responsible for delivering high profile media products to market. Streaming Media Assistants routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring, routine issue mitigation, in addition to live and VOD streaming media orchestration using proprietary software.

Responsibilities and Duties of the Role:

Responsible for following operational procedures and raising awareness of issues in workflows when they arise
Execute defined processes to validate the quality and availability of live content streams
Executes system health monitoring and live and VOD streaming media orchestration using tools & software
Record steps to troubleshoot workflows when issues arise

Required Education, Experience/Skills/Training:

Basic Qualifications

Must be available to work flexible hours, including nights, weekends, and holidays.
Strong understanding of computers and applications.
Must have an exemplary attention to detail.
Must possess strong communication skills, including written and verbal.
Must possess solid organizational skills.
Must be able to learn quickly and adapt to new situations.
Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment.
High school diploma or equivalent.

Preferred Qualifications

A solid computer and technical background, with experience working in digital media and online organizations.
Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS)
A team player who is enthusiastic with a strong work ethic.
Ability to troubleshoot efficiently.
1-2 years of relevant working experience.

Required Education

High school diploma or equivalent

The hiring range for this remote position is $63,600 - $98,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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