Senior Manager, Data Streaming Engineering – Guest Profile

Job ID 10135476 Location Orlando, Florida, United States Business Disney Experiences Date posted Dec. 01, 2025

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Job Summary:

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

Do you love to power magical experiences at scale with data? Join us! We are seeking a senior engineering leader to own the strategy, architecture, and delivery of our real-time Guest Profile, enabling real-time identity, personalization, and insights across Disney Experiences. You will lead a high-performing team of data streaming engineers to design, build, and operate event-driven pipelines and services that ensure Guest data is fresh, accurate, secure, and privacy-first. Your work will directly enable teams across Disney to create seamless, personalized experiences for millions of Guests.

You will sit in Data Products & Platform within the Technology & Digital organization for Disney Experiences and partner closely with business strategy, product, privacy, identity, technology, and engineering leaders across segments and company.

What you’ll do

Own the end-to-end strategy and roadmap for real-time Guest Profile data capabilities, including identity events, consent signals, profile enrichment, and downstream activation integrations.
Lead the design and implementation of a modern, event-driven streaming architecture (ingestion, processing, enrichment, storage, activation) with strong SLAs/SLOs for latency, freshness, reliability, and data quality.
Define and enforce data contracts, schemas, and governance for Guest-related events and profile attributes; establish best practices for schema evolution, versioning, replay, and backfills.
Build and operate stateful streaming pipelines for identity resolution (deterministic and probabilistic), account/device/household stitching, and profile graph updates.
Implement privacy-by-design into every streaming path: consent and preference enforcement in-stream, data minimization, purpose limitation, and secure handling of sensitive and PII data.
Create real-time data products and services (e.g., profile change feeds, consent event topics, feature streams) that power personalization, marketing activation, service recovery, and analytics.
Establish operational excellence: production readiness standards, incident response, on-call, capacity planning, and robust observability for streaming workloads.
Build, mentor, and grow a diverse, world-class engineering team; set clear goals/OKRs, foster engineering excellence, and develop leaders within the organization.
Communicate strategy, trade-offs, and technical direction to executive and non-technical audiences; influence across a matrixed environment to drive adoption of streaming-first patterns.
Evaluate and introduce emerging capabilities (e.g., Snowpipe Streaming, dynamic tables, stream-native quality checks, open lineage) to continuously improve speed, safety, and cost efficiency.
Stay current on consumer privacy regulations and platform changes; translate shifts in the privacy landscape into proactive adjustments to the Guest data streaming strategy.

Required qualifications and skills

10+ years of experience in data engineering or software engineering, including a minimum of 5+ years leading teams that build and operate real-time/streaming data systems in production.
Deep expertise in event streaming technologies and patterns, including Kafka/Confluent (or Pulsar/Kinesis/Pub/Sub), Kafka Connect, Schema Registry (Avro/Protobuf/JSON), and CDC frameworks (e.g., Debezium).
Stream processing engines such as Apache Flink, Spark Structured Streaming, or Beam/Dataflow; strong understanding of stateful processing, checkpointing, and idempotency.
Advanced knowledge in data architecture and lakehouse patterns, including formats like Parquet/Iceberg/Delta and stream-to-lake/warehouse integrations.
Experience delivering automated, highly available ETL/ELT pipelines at scale with robust CI/CD, infrastructure as code, and container orchestration (Kubernetes).
Experience across data warehouse platforms such as Snowflake and BigQuery, with expert-level knowledge in Snowflake and streaming integrations (e.g., Snowpipe Streaming, dynamic tables).
Proficiency with orchestration, testing, and data quality tools for streaming and batch (e.g., Airflow, dbt for ELT where applicable, Anomalo, Great Expectations, OpenLineage).
Strong observability and reliability practices: metrics, tracing, logging, and alerting for data systems (e.g., Datadog, Prometheus, OpenTelemetry); SLO/SLI design and incident management.
Hands-on programming experience in one or more of Java/Scala/Kotlin/Python for data pipeline and platform development.
Demonstrated expertise in data security and privacy: consent management, PII handling, tokenization, access controls, and compliance with GDPR/CCPA and related regulations.
Outstanding communication, storytelling, and stakeholder management skills; proven ability to influence across a matrixed organization.
Inclusive, collaborative leadership that develops geographically distributed, highly technical teams and fosters a culture of excellence, accountability, and continuous improvement.
Ability to operate with urgency and discipline in a fast-paced, evolving environment.

Required education

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or a comparable field; or equivalent work experience.

#DISNEYTECH

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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