Lead User Experience Designer

Job ID 10148863 Location Orlando, Florida, United States / Glendale, California, United States Business Disney Experiences Date posted May 05, 2026

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Job Summary:

At Disney Experiences Technology (DXT), our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

About The Role & Team:

We are responsible for the end-to-end digital and physical Guest experience for all DXT initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! This role is on the Content Design Team, which is part of the Product Design & Creative organization within DXT for Disney Experiences. The Lead Content Designer will report to the Manager, Content Design.

In this role, you will drive content design and strategy to define next-generation experiences for Disney Experiences Technology. You will leverage your expertise and skills to collaborate with a wide range of designers, creatives, and cross-functional partners, including product management and technologists, to deliver simple, reliable, and useful experiences for our guests and customers.

What You'll Do:

Develop strategic content designs to inspire, shape, and create compelling content experiences that benefit our Guests and support business and project priorities across platforms
Own content design strategy for your projects/vertical, integrating content strategy across the roadmap of design efforts with a lens to the overall content experience, and sharing this context with partners and more junior content designers
Lead projects for content design, flexing to work independently, partner with other designers and stakeholders, and guide work of more junior team members across the portfolio
Build strong relationships with team members and cross functional partners at all levels to drive strategy, collaboration and innovation
Utilize and contribute to our evolving content design system and information architecture, integrating business updates with our design system
Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to consistently improve the user experience and design maturity
Design content for experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research.
Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds
Create wireframes/content maps and lo-fi prototypes to organize and structure content prior to design, and to demonstrate content interaction, page flow, and hierarchy.
You will be encouraged to stay up to date with design trends and emerging technologies

Qualifications:

A minimum 7 years of related work experience
Comfortable working in an agile environment
Ability to apply a broad range of content design capabilities to drive challenging projects and represent the content design process at all stages of the engagement, including IA, taxonomy, content hierarchy, content audit, user research, data analysis, and design systems
Experience across multiple areas of business with the ability to lead projects and strategic development across different lines of business
Excellent communication and presentation skills: ability to articulate high-level strategy, design decisions, and updates to leaders and project team members
A leader that people choose to follow; someone who motivates and challenges their teams, partners, and self, to deliver the very best in everything they do while sparking the creativity of the teams around them
Someone who enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to fuel innovation and belonging
Familiar with using current design-related tools including Figma, experience leveraging AI-enabled services and have the desire to develop further technical skills

Education

Bachelor’s degree and/or equivalent work experience

The hiring range for this position in Orlando, FL is $135,200 to $181,200 per year and in Glendale, CA $141,900 to $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Orlando, FL

Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.