Sr Business Planning & Operations Manager

Job ID 10148858 Location New York, New York, United States Business Disney Direct to Consumer Date posted May 01, 2026

Apply Now

Job Summary:

About the Role & Team

Disney’s Direct-to-Consumer (DTC) team oversees the Disney+ and Hulu streaming businesses within the Disney Entertainment segment, bringing The Walt Disney Company’s world-class storytelling directly to audiences around the globe.

The Business Operations team enables the DTC organization to operate at scale while driving growth, stability, and long‑term success. The team supports critical areas including strategic solution design, planning and program management, execution of major business initiatives, cross‑functional communication and reporting, business intelligence and decision support, and the development of procedures and processes that allow Disney’s streaming services to grow and operate efficiently.

This role sits within the Business Planning & Operations team and will play a critical role in key initiatives within the DTC ecosystem to drive critical business metrics, including subscriber growth, monetization, and retention.

What You Will Do

Reporting to the Senior Manager of Business Planning, the Senior Business Planning and Operations Manager, will lead cross functional planning and execution of workstreams for strategic initiatives that unlock business value for DTC. The ideal candidate combines strong business and product fluency, analytical rigor, and strategic thinking, with the ability to navigate complex organizations and drive initiatives from concept through execution.

Key Responsibilities:

Lead independent workstreams of large cross-functional initiatives; owning from problem definition through execution, ensuring alignment across stakeholders and progress toward defined outcomes.
Develop business models that quantify the potential impact of new initiatives, capabilities, executions or growth strategies to inform approval and prioritization of work
Partner with Product teams to inform initiative scope, capability requirements, and rollout strategies that maximize business impact.
Distill technical complexity and nuances into clear business implications for cross-functional partners and leadership.
Identify capabilities that enable new growth opportunities, definition requirements and advocate for roadmap prioritization
Align stakeholders across Product, Programming, Marketing, Lifecycle, Finance, and Data around initiative goals, requirements, and success metrics.
Coordinate cross-functional execution while maintaining focus on strategic objectives and business outcomes.
Identify risks, tradeoffs, and dependencies across initiatives and help drive resolution to maintain momentum.
Partner with Analytics and Data Science teams to evaluate initiative performance and and synthesize data into clear, actionable insights
Support leadership decision-making through clear, data-driven recommendations.
Thrive in a highly matrixed environment by building strong partnerships and driving clarity across teams.

Basic Qualifications

6+ years of experience in consulting, business operations, business strategy, or product strategy
Experience working in matrixed cross-functional environments with Business, Finance, Product, Marketing, Analytics, and Technology teams
Product fluency with an ability to grasp technical concepts and engage deeply with product teams, coupled with business and financial fluency to translate financial and business targets into executable plans
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Ability to drive workstreams and initiatives from concept through execution with limited oversight
Strong communication skills and ability to lead through influence to create alignment and action with stakeholders across multiple functions
Comfortable operating in ambiguity and fast-moving environments with an ability to juggle multiple projects simultaneously, prioritizing based on business impact
Strong judgment in stakeholder management, negotiation, and problem solving skills
Project Management Skills, including the ability to create plans and manage their execution with consideration for dependencies, sequencing, and capacity constraints

Preferred Qualifications

Experience in streaming, media, subscription, or consumer technology businesses
Experience launching growth initiatives across product and marketing surfaces
Strong affinity for The Walt Disney Company's brands and franchises

Required Education

Bachelor’s degree in a business-related field

The hiring range for this position in New York, NY is $145,800.00 - $195,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location New York, NY

With a globally recognizable skyline and 8.4 million people who call it home, New York City is bursting with diversity and excitement – from iconic attractions to hidden gems waiting to be uncovered.