PR Manager - The Disney Store (Fixed-Term Contract)
Job Summary:
About the role
At Disney, we create stories and experiences that inspire audiences across generations — and our owned and operated retail channels are an important part of that magic.
As PR Manager for Disney Store, you will develop and execute integrated communications plans that strengthen awareness and affinity for Disney’s e‑commerce sites and The Disney Store across the UK and EMEA.
You’ll lead the day‑to‑day development and delivery of creative, insight‑driven communications campaigns, working closely with Disney Consumer Products and partners across marketing, social and global communications. Your role is essential in widening the media appeal of Disney Store and ensuring EMEA‑driven campaigns connect with local and international audiences.
You will collaborate extensively with global colleagues, share best practices across the EMEA communications community, and champion inclusive, creative storytelling that reflects Disney’s values.
This role is based in our Hammersmith office four days per week, with flexibility to work from home on Monday or Friday. This is a Fixed-Term Contract position, running until September 2026.
What You Will Do
Communications Plans and Events
Plan and oversee integrated campaigns that drive brand awareness and business performance for Disney‑owned e‑commerce and Stores.
Present campaign plans to stakeholders, ensuring PR activity is maximised and aligned with marketing.
Anticipate and escalate potential issues, offering strategic solutions to minimise risk.
Advise on issues management and crisis communications, providing timely, strategic counsel.
Write and review campaign assets, including localised global materials such as press releases and key messaging.
Track, maintain and manage campaign budgets effectively.
Brief, secure and manage third‑party agencies to deliver against agreed workstreams.
Media and Influencer Relations
Engage media and influencers to secure coverage across key themes, ranges and campaign moments.
Maintain and grow strong media and influencer relationships, identifying ongoing opportunities.
Deliver consistent publicity across priority media verticals to drive awareness and affinity for Disney Store.
Create compelling materials that support coverage and set high standards within the team.
Ensure seasonal campaigns feed into the media agenda and integrate with wider marketing plans.
General
Manage day‑to‑day work with third‑party agencies to support campaign delivery.
Share PR updates with the broader DCP EMEA communications team and in‑market contacts.
Partner with global owned retail communications colleagues to ensure EMEA activity ladders into international plans.
Build strong relationships and provide strategic PR counsel to internal stakeholders.
Stay informed on industry and media trends, identifying strategic opportunities for PR and events.
Support issues management planning, including drafting statements and monitoring brand risk.
Lead meetings, presentations and ideation sessions to inspire creative thinking and PR opportunities.
Support owned social channels from a PR perspective to ensure consistent, engaging messaging.
Produce comprehensive reporting for executive teams and stakeholders on PR impact.
Experience and Role Requirements
Degree-level education in a related field or equivalent work experience within the relevant industry
Proven track record of developing creative campaigns across different media and generating PR opportunities
Experience planning, executing and evaluating innovative marketing campaigns
Strong network of PR and global contacts
Deep media knowledge across a range of markets and ability to produce effective media plans
Experience managing teams, including coaching, mentoring and motivating
Ability to create and execute high-impact PR campaigns from conception to delivery
Excellent relationship management with external agencies and partners
Commercial awareness and budget management skills
Understanding of legal guidelines and brand profile across different markets
Computer literacy (MS Word, Excel, PowerPoint, Keynote)
Fluent English (essential); other European languages (beneficial)
Flexibility for occasional UK, European or international travel as required.
Willingness to contribute to ad hoc projects and flex hours to meet business needs.
Competencies
Unrivalled media relations skills and hands-on approach to media outreach
Social media savvy with strong creative sensibility
Persuasive presentation skills and ability to build consensus
Strong managerial and mentoring skills
Agility to capitalise on opportunities and resilience in a changing landscape
Strategic approach to problem solving and innovation
Exceptional planning and organisation skills
Cultural sensitivity and understanding of local markets across EMEA
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About Disney Store:
Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Disney Store (UK) Ltd, which is part of a business we call Disney Store.
The Disney Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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Hiring Process
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Where Does Your Story Begin?
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Explore this Location EMEA
Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.
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