Creative Operations Supervisor - Disney+
Job Summary:
About the Role & Team
Disney+ brings audiences closer to the stories they love, connecting fans across the world with iconic brands including Disney, Pixar, Marvel, Star Wars and National Geographic. As part of our Direct-to-Consumer business, you'll help support the delivery of compelling campaigns that engage audiences across EMEA while collaborating with talented teams around the globe.
Disney+ is looking for a highly organised and collaborative Creative Operations Supervisor to join our EMEA Marketing team in London. Reporting to the Creative Operations Manager, you will play a key role in delivering creative marketing campaigns across the region, partnering with local market teams, regional stakeholders and global colleagues to ensure projects are delivered efficiently, on time and to the highest quality standards.
This is an exciting opportunity to sit at the heart of Disney+ marketing operations, helping to bring world-class campaigns to audiences across EMEA. You will oversee project workflows, coordinate approvals, streamline processes and support teams across multiple territories, ensuring creative work moves seamlessly from brief through to delivery.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
You'll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration, and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
As Creative Operations Supervisor, you will help drive the successful delivery of creative marketing campaigns across Disney+ EMEA by:
Managing campaign workflows, timelines and project priorities to ensure milestones and deadlines are met.
Partnering closely with the Creative Ops Manager and wider Marketing team across a broad range of campaigns and initiatives.
Coordinating creative approval processes across regional and local EMEA markets, working with creative, marketing, compliance and US stakeholders.
Monitoring and tracking approvals, ensuring assets are routed to the appropriate reviewers and approvers.
Reviewing marketing and creative briefs to ensure all required information is clear, accurate and complete.
Ensuring creative teams have the content, assets and information required to execute campaigns successfully.
Performing quality control checks throughout the project lifecycle to ensure technical specifications and standards are met.
Collating and managing campaign information from multiple stakeholders, including marketing, compliance and creative teams.
Acting as a key point of communication between brief owners, creatives and approvers.
Maintaining project plans, operational tools, handbooks and processes to support efficient delivery.
Identifying opportunities to optimise workflows, drive efficiencies and continuously improve ways of working.
Attending campaign briefings and project meetings, providing clear status updates to stakeholders across EMEA and the US.
Supporting a collaborative, solutions-focused team environment while helping to manage multiple concurrent projects.
Required Qualifications & Skills
Experience working in a marketing operations, creative operations or production-focused role within the media, entertainment or related industry.
Strong understanding of project management principles and creative production workflows.
Experience coordinating multiple projects and managing competing priorities in a fast-paced environment.
Proven ability to work effectively with stakeholders across different functions, markets and levels of seniority.
Excellent planning, organisation and prioritisation skills.
Outstanding attention to detail and commitment to quality.
Strong communication and relationship-building skills, with the ability to bring teams together and keep projects moving forward.
Experience working with schedules, timelines and approval processes.
Understanding of creative localisation workflows and practices.
Experience collaborating with cross-functional and multi-territory teams.
Ability to influence, negotiate and manage stakeholder expectations effectively.
Solid understanding of video, audio and print creative formats.
Strong Mac and PC proficiency.
Proactive, adaptable and solution-oriented approach, with a willingness to take initiative.
Preferred Qualifications
Previous experience at Supervisor level.
Experience within a multi-territory production environment.
Background in digital, direct-to-consumer (DTC), broadcast or creative agency environments.
Experience working with consumer-facing brands.
Knowledge of AI tools and their application within creative or operational workflows.
The Perks
25 days annual leave
Private medical insurance and dental care
Free Park Entry for you, your family and friends
Disney discounts on selected products, resort food and beverage, and ticketing
Excellent parental and guardian leave
Employee Resource Groups including WOMEN @ Disney, Disney Mosaic, Disney PRIDE, ENABLED and TRUST
The Walt Disney Company is an Equal Opportunity Employer. We strive to build a workforce that reflects the diversity of our audiences and foster an environment where everyone can thrive, belong and contribute. We welcome applications from people of all backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation throughout the application and interview process and while performing essential job functions. Please let us know if you require any support or adjustments.
About The Walt Disney Company (EMEA):
Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (EMEA).
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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Explore this Location EMEA
Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.
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