Coordinator, DTC Content Ops, EMEA

Job ID 10138585 Location London, United Kingdom Business Disney Entertainment and ESPN Product & Technology Date posted Jan. 19, 2026

Apply Now

Job Summary:

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

This is a 12m FTC role.

Overall Purpose of the Role

Working in dedicated team, this role is responsible for managing the delivery of high quality, value-for-money TV, and Feature materials to Disney’s Direct to Consumer platforms, primarily Disney Plus. Working on all D+ content including D+ EMEA Originals, EMEA Acquisitions and Disney branded content. Working with internal stakeholders and external vendors and in line with department standards, strong communication, the ability to multi-task, manage high volume and remain calm under pressure is essential. In addition, excellent customer focus and communication skills are key.

Areas of Responsibility:

Asset Preparation Responsibilities.

Raise accurate and timely orders to commission the creation and delivery of audio, video, art & metadata, for specific titles across multiple languages, recognising unique requirements for each while ensuring creative consistency and cost control.

Work with third-party vendors to agree delivery schedules. Track the completion of projects using reporting tools.

Work with third part licensors / Postproduction companies to track the timely delivery of content into Disney to required technical specification.

Update and maintain records to reflect current delivery status of materials and specifications.

Ensure stakeholders and business partners are kept fully informed of any issues that might impact material delivery timelines.

Liaise with internal colleagues to ensure that localised assets are ordered and production schedules meet agreed delivery timelines.

Research Disney inventory systems to establish available elements and request asset movements as required.

Raise accurate and timely purchase/work orders, resolve invoice queries.

Action QC failures, rejections and recall notifications and update/replace materials as required.

Management of workflow and tasks to be undertaken within agreed SLA timelines.

Other General Activities:

Attend and contribute to Team, vendor meetings, and applicable stakeholder meetings.

Work effectively with departmental colleagues and cross-functionally with other members of studio operations.

Work with TWDC Accounts Payable to resolve Vendor billing issues.

Develop and maintain strong working relationships with internal and external parties.

Maintain a strong awareness of technical developments in the digital media space.

Adhere to defined agreed business processes, taking opportunities to improve.

Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.

Provide training for colleagues as required.

Participate in systems testing and contribute suggestions for workflow and systems improvement.

Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.

Experience and Professional Qualifications Required:

Experience in TV or Non Linear Distribution/Post Production required.

Experience of high and ultra-high-definition technology, new media and electronic file delivery an advantage.

Experience of Mastering QC analysis and corrective recommendations an advantage

Project management skills and experience essential

Working knowledge of Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable.

Good knowledge of SAP a great advantage

Competencies Required:

Stays current on business issues, industry trends, and technological advances

Interacts well with people who have different backgrounds and work styles

Excellent communication and interpersonal skills.

Listens and asks questions to ensure understanding.

Conveys relevant information in a candid and timely manner

Uses technology to facilitate better results

Keeps commitments

Ability to prioritise

Demonstrates flexibility in response to changes

Remains productive despite uncertainty

Earns the trust and respect of colleagues, partners and customers

Treats others with respect

Supports productivity and morale of the team

The Perks:

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Disney+ Subscription
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Apply Now

About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.