Analyst, Revenue Management & Pricing (Hotel) (1-year Contract)

Job ID 10087947 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jul. 23, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Conduct complex and sophisticated Revenue Management and Pricing analyses for Hong Kong Disneyland Resort (HKDL)’s Hotel businesses to drive incremental revenue.

Responsibilities

Conduct thorough monitoring of hotel management systems, including the property management system, revenue management system, and channel management system, to ensure they interface correctly and report issues in a timely manner
Formulate and implement inventory and pricing strategies on a daily basis, using historical data, current market trends, and future forecasts for decision-making
Provide data-driven recommendations for pricing and availability for corporate transient accounts and ad-hoc groups, ensuring alignment with overall revenue management strategies and distribution channel requirements
Implement promotional offers, add-ons, and packages, executing them across the hotel's website and other digital marketing channels to drive sales and enhance online presence
Compile a variety of reports, such as daily hotel status, weekly forecasts, and market analyses, to support decision-making processes and facilitate the effective management of hotel revenue
Engage in regular communication and coordination with Marketing, Sales, and Hotel Operations departments to ensure a cohesive approach to maximizing revenue from various customer segments
Apply technical expertise to resolve system irregularities and support the seamless operation of hotel management systems, contributing to the continuous improvement of revenue management processes
Influence pricing and product decisions on a day-to-day basis, driving significant financial impact and contributing to the success of HKDL's hotel businesses

Requirements

Bachelor's degree in Business Administration, Finance, Accounting, Economics, Hospitality Management or a related field
At least 2 years of relevant experience in the field, with a preference for candidates with experience in the hospitality industry
Proficiency in hotel management software and strong project management skills. Experience in Opera system is a plus
Ability to work independently and in collaboration with various teams
Strong analytical, organizational, and communication skills
Advanced knowledge of Microsoft Office Suite and database management tools is preferred
Fluency in written and spoken English and Chinese

HKProfessional #LI-KY1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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