Specialist, Communications

Job ID 10137716 Location Lake Buena Vista, Florida, United States Business Disney Experiences Date posted Dec. 12, 2025

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Job Summary:

Walt Disney World Resort is the largest and most visited theme park destination in the world attracting millions of visitors each year. Be a part of a team responsible for shaping the resort’s reputation and telling its story. As Walt Disney World Resort begins a new period of growth and excitement, you will help develop creative communication that proactively tells the story of our Cast Members and the way they help make memories every day.

The Communication Specialist continually finds ways to bring a new approach to our work, staying current with recent trends and finding ways to tell uniquely Disney stories through written and visual communication. In coordination with their leader, the Communication Specialist is responsible for the development of strategic communication and creative content that effectively engages and inspires internal and external audiences, including our Cast Members and news media. As a member of the Communications team, you will develop, execute and maintain communications strategies and programs to drive excitement and engagement among our Cast, work with news media to share stories about why Walt Disney World is a great place to work and play.

This position reports to the Manager, Communications.

This is a permanent role.

What You Will Do

Produce high-quality, relevant communication strategies and content that effectively engage internal and external audiences.
Tell the story of our business and Cast in visually creative ways, through digital content, social media stories, compelling photos, videos, graphic design, and other short-form content.
Work effectively and efficiently in a fast-paced environment, delivering comprehensive and creative communication strategies.
Research, monitor, and analyze internal and external coverage of current events and public opinion to help shape communication strategies. This may include proactively identifying emerging issues and mitigating potential impacts using an integrated approach that accounts for all aspects and audiences of a communication plan.
Build internal and external relationships to help effectively deliver integrated communication strategies.
Participate in an on-call rotation which includes tracking and monitoring of internal and external coverage, crisis and media response, and command center staffing.

Basic Qualifications & Skills

2+ years of experience within agency, corporate communications, public relations, public affairs, news media, and/or government communications role
Experience with issues and crisis management, project management, and handling confidential information
Experience developing communication strategies for internal and/or external audiences
Experience taking initiative to efficiently develop high-quality work product in a fast-paced and deadline-driven environment
Experience working in both a collaborative team environment and independently with strategic oversight
Experience creating polished graphics and visual communication through platforms such as Adobe Creative Suite, Keynote, PowerPoint, etc. to tell stories through visual channels (e.g. digital signage, presentations, social media posts, and printed collateral)
Experience writing, positioning, storytelling, and editing
Experience using social media and new technologies to develop, research, support, schedule, and analyze social media trends and campaigns

Preferred Qualifications

Experience negotiating with and coming to a mutually beneficial outcome
Experience building relationships with partners and stakeholders including and up to executives, in a collaborative team environment
Experience writing, adhering to Associated Press (AP) style guidelines
Multilingual (Spanish)

Education

Bachelors degree in Communications, Public Relations, Journalism, or related field is required

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#LI-CD1 #DisneyCommsCareers #DisneyHR #DXMedia

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Hiring Process

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.