Security Operations Manager (WTVD)

Job ID 10144802 Location Durham, North Carolina, United States Business The Walt Disney Company (Corporate) Date posted Mar. 05, 2026

Apply Now

Job Summary:

Security Operations is responsible for the security and safety of cast members, guests and the protection of company assets for all non-theme park locations in all areas of the United States and Canada. This position will be part of The Walt Disney Company Global Security Operations and will report to the Manager, Security Operations. The position will be situated within the ABC News Station Durham, NC (WTVD) office. Apply today and Be A Part Of The Story!

A Day in the Life of a Security Manager…

Operations and Incident Management

Monitor and manage incident reports using D-3 and Dispatch systems.
Investigate, escalate, and resolve incidents efficiently and in accordance with established protocols.
Ensure timely closure of all cases and accurate documentation.
Utilize Genetec/Milestone to retrieve, archive, and manage video surveillance footage.
Collaborate with Legal, HR/ER, and local law enforcement on investigations as necessary.
Maintain confidentiality and chain-of custody procedures.
Monitor the functionality of all security-related systems and software.
Coordinate with technical support to address outages or performance issues promptly.
Conduct regular checks of radios, CCTV, access control systems, and emergency equipment.
Ensure that all designated entry points, doors, and facilities are properly locked and secured at the end of the tour.
Conduct evening rounds to verify that critical areas are secure and alarm systems are activated.
Lead daily roll calls, communicate key updates, and assign responsibilities.
Foster a cohesive team environment and provide real-time direction as needed.

Visitor Management:

Review and process visitor entries via the VMS system.
Approve or deny flagged visitors in alignment with security and compliance protocols.
Ensure front-of-house teams are updated on any access restrictions or VIP movements.

Production Support:

Provide security coverage and logistical coordination for:
WTVD Local News.
Support production teams in managing crowd control, talent movement, and secure access to studio spaces.

Monitor production-related activity to mitigate risk and ensure a safe working environment.

Administrative and Reporting Duties:

Generate shift activity reports and submit end-of-tour summaries.
Maintain updated records of training, incidents, and staffing.
Participate in managerial meetings and contribute to policy updates and procedural improvements.
Oversee payroll accuracy and manage adjustments in SAP.
Develop and maintain officer schedules for all shifts, ensuring adequate coverage across all tours.
Confirm that all security officers possess valid New York State licenses and required certifications.
Monitor and enforce completion of compliance training through D Learn.
Conduct periodic audits to ensure regulatory and internal policy adherence.
Lead a team of employees and provide feedback and coaching regularly

Here are the skills you will need to have to be successful in this role.

7+ years of private sector security and / or US military security experience
3+ of experience in leading a team
Proficient in Microsoft Windows, Excel, and security software platforms.
Must be able to work one of the following shifts: 7AM-3:30PM, 3PM-11:30PM and 11PM-7:30 AM
Strong organizational, communication, and leadership skills.
Previous experience in a supervisory security role preferred.

Education is important to us, here is what we are looking for:

High school diploma

It would be a plus if you had these skills…

Undergraduate degree

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DisneySecurity #twdcmedia  #corp_media

Apply Now

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Durham, NC

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.