Product Manager (Project Hire)

Job ID 10141465 Location Celebration, Florida, United States Business Disney Experiences Date posted Feb. 23, 2026

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Job Summary:

At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.

The Disney Signature Experiences and Data team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build systems that support immersive experiences and unlock new opportunities for growth.

This role is on the Strategic Growth Opportunities team, which explores and delivers new technology capabilities to support business expansion and innovation across Disney Signature Experiences.

This role is a project hire with an end date of 5/25/2029

Responsibilities:

Collaborating effectively with all impacted cross-functional teams including technology, legal, finance, creative and other product organizations to establish strategies using technology to drive the business.

Working across various business, technology, and external vendor teams to help define product strategy, develop and maintain roadmaps, define features and functionality, and priority.

Documenting features by translating business requirements into epics, user stories, acceptance criteria, and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, business-prioritized needs, etc.).

Representative for product management in day-to-day activities related to the Resident/Club work streams for the Storyliving by Disney business.

Serving as part of squad on projects, assisting with their successful completion.

Support defect triage activities by working with technical, creative, and production teams to identify root cause through resolution, providing support, and escalation for blockers/impediments

Negotiating through blockers.

Managing and prioritizing Jira product backlog.

Providing product and scorecard updates to business and technology leadership.

Validating all work in QA environment and then again in production environment to ensure completion

Working closely with partners to understand their business needs and roadmap to relay information to Lead Product Manager, Product leadership and technical leaders/teams

Supporting delivery and ongoing maintenance, which may include product build, content configuration and on-call/incident management collaboration to ensure successful uptime of the digital experience as needed

Driving procedure documentation, testing, and general coordination of feature launches/enhancements and supporting the team with industry research, reporting/analytics, and project logistics.

It is key for this role to have an understanding of how to use product management models and technology to create an exceptional guest experience, support business operations and optimize Cast tools in a financially constrained and rapidly changing environment.

Define and deliver against guests and business needs.

Serve as a business facing contact for cross-functional partners on the Storyliving by Disney business.

Collaborate with other Disney Experiences Tech & Digital teams to ensure alignment with product standards.

Stay abreast of the latest technology trends to find strategic opportunities to use innovation to solve business problems.

Qualifications

3+ years of product management or related work experience.

Bachelor’s degree in relevant field of study required. Graduate degree preferred.

Experience identifying, defining, and/or addressing technical, user and business issues in a fast-moving organization

Proven ability to collaborate with and achieve results across large matrixed organizations, plus the ability to build strong and balanced

Exceptional verbal and written communication skills across all levels, including the ability to lead stakeholder requirements sessions

Experience collaborating with and achieving applicable results through others and the capability to interact and influence people over whom you do not have direct authority

Ability to think strategically and drive ideas into action with a willingness to take personal initiative

Experience handling multiple high-priority, high-visibility work streams simultaneously and ability to quickly adapt to shifting priorities

Ability to be flexible and willing to tweak and fine-tune documentation and processes as business needs evolve, with a focus on continuous improvement

Experience with Agile software development methodology and all phases of software development life cycle

Has led small to medium digital and technology projects, including collaborating on estimates, scope, and plans

Ability to work within diverse and cross-functional teams in a meaningful way to produce quality results.

Demonstrated proficiency in strategy development and day-to-day operations aligning with business priorities bringing the concepts to reality.

Excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders and mediums.

Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences.

An understanding of current Disney Experience capabilities as it relates to converging technology seamlessly into the Guest experience.

Out-of-the box thinking, with the ability to broker creative solutions with internal and external teams (including vendors) to overcome roadblocks and move projects forward.

Executes on data driven strategies and staying abreast of the latest business and market trends while also monitoring guest behavior through analytics and consumer testing to track against KPIs.

Preferred Qualifications:

Experience with Confluence, Jira, Miro, Microsoft Tools (including Sharepoint) and Smartsheet

Experience with Club Management software and Content Management systems

Highly professional, organized, inquisitive, and extremely detail-oriented

Experience communicating across the broader organizations through various mediums (i.e. presentations, email, formal/informal meetings).

Entrepreneurial mindset, proactive thinker with the ability to thrive in an often ambiguous, fast paced environment.

Working knowledge of markets, products, and competitive landscape (including ability to predict and explain current/future trends), and the ability to translate (both verbally and in writing) technologies into business value.

Strong analytical and financial skills.

Experience evaluating emerging technology solutions, including AI, and companies for fit and viability against use cases.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.