Logistics Specialist

Job ID 10130252 Location Celebration, Florida, United States Business Disney Experiences Date posted Nov. 25, 2025

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Job Summary:

Job Summary:
The Logistics Specialist is a key member of a global logistics team responsible for managing end-to-end processes to ensure products are delivered to the right place, at the right time, and at the lowest possible cost—while meeting service policy commitments. The role may span across four core functional areas:

Shipment Management
Freight Audit, Allocation, Claims & Payment
OLIVER System Help Desk

Responsibilities:

Shipment Management:

Leverage OLIVER bulk planning functionality to analyze demand and flow recommendations, executing shipment tendering and carrier selection that aligns with customer service expectations while optimizing cost efficiency.
Coordinate shipment execution by collaborating with external supply chain partners, including suppliers, carriers, and third-party consolidators, to ensure timely and accurate delivery.
Monitor and enforce performance standards for supply chain partners, ensuring accountability for daily operational objectives.
Resolve shipment-related issues in partnership with internal stakeholders to meet inventory and demand requirements.
Enhance transit performance by proactively identifying freight delays and implementing timely corrective actions.

Reporting, Analytics & Models:

Present and interpret client and supply chain partner dashboards and scorecards, with a clear understanding of the service levels required to achieve key performance metrics and drive continuous improvement.
Maintain and validate OLIVER master data tables, including partner profiles, rate structures, equipment specifications, warehouse scheduling constraints, and location data, ensuring accuracy and consistency.
Monitor and update shipment estimated times of arrival (ETAs) to final destinations, providing clients with timely and reliable information.
Develop and manage analytical models and decision-support tools to guide client flow and spend management strategies, including estimated landing cost factors, air freight estimation tools, manufacturer routing guides, and transit timetables.

Freight Audit, Allocation & Payment:

Receive and audit invoices from supply chain partners for services such as duty, freight, customs brokerage, and consolidation, ensuring accurate allocation of fees to respective clients.
Respond to partner inquiries regarding account statements and payment status, maintaining clear and timely communication.
Address client escalations related to post-delivery shipment issues, ensuring resolution aligns with service expectations.
Manage disposition instructions and oversee the execution of claims filing and collections with supply chain partners, ensuring timely and accurate recovery.

OLIVER System Help Desk:

Facilitate user onboarding and training for the OLIVER system, ensuring effective adoption and utilization.
Provide support through the system help desk, resolving user-submitted trouble tickets in collaboration with the call center team.
Develop and maintain comprehensive user training manuals and documentation to support ongoing education and system proficiency.

Basic Qualifications:

3 years’ experience in a logistics/finance-related position
Microsoft Office – Excel, Outlook, PowerPoint
Working ERP knowledge – e.g., DBS, SAP, Island Pacific, ORACLE
Working TMS knowledge – e.g., ORACLE OTM, Red Prairie, etc.

Required Education:

Bachelor’s degree in supply chain management, logistics, or finance.

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.