Assistant Manager, Global Product Operations
Job Summary:
From toys to apparel, books to games, Disney Consumer Products and Publishing (DCP) brings our company’s products, through stories and characters, to markets worldwide. With a portfolio of renowned franchises including Disney, Pixar, Marvel, 20th Century Studios, National Geographic, and Star Wars, our efforts to deliver innovative, experiential products designed to entertain and inspire are industry-leading and category-shaping.
The Assistant Manager, Wholesale Product Operations, plays a critical role in overseeing the end-to-end purchase order lifecycle, ensuring operational excellence while proactively identifying opportunities to improve processes, mitigate risk, and enhance cross-functional collaboration. This role is key to enabling the successful execution and scalability of the Disney Store global wholesale business with third-party retailers, requiring a solutions-oriented individual who can move beyond execution to influence partners and elevate how the business operates. The ideal candidate brings strong communication skills, business acumen, and the ability to translate complex operational data into clear insights and actions. This role will sit onsite in Celebration, FL and will report directly to the Manager, Global Product Operations.
What you will do:
Own the end-to-end health of the purchase order lifecycle, ensuring accuracy, timeliness, and visibility from creation through delivery
Proactively identify risks, inefficiencies, and gaps, and lead continuous improvements in how POs are created, tracked, and managed across systems and teams
Oversee PO creation and revisions, ensuring data integrity and alignment with business needs
Identify root causes of recurring operational issues and lead cross-functional efforts to resolve them
Implement scalable solutions to prevent recurrence and improve overall execution
Manage PO exceptions in partnership with logistics and sourcing, ensuring timely resolution and clear communication
Support execution for third-party retail accounts, ensuring alignment with partner requirements and operational expectations
Build strong, trust-based relationships across logistics, sourcing, finance, compliance, and operations teams
Lead and facilitate cross-functional discussions to address challenges, align on priorities, and drive decisions
Partner closely with vendors and sourcing teams, providing clear direction and resolving issues with a solutions-oriented mindset
Support vendor and facility onboarding, ensuring accurate setup and compliance readiness
Collaborate with compliance teams to proactively mitigate risks and address vendor-related issues
Identify system gaps and inefficiencies impacting PO management and operational workflows
Partner with IT to design and implement scalable solutions that improve data accuracy, visibility, and team productivity
Review wholesale cost structures and identify opportunities to improve profitability while maintaining healthy retailer margins
Translate complex operational and financial data into clear, actionable insights
Present business updates, risks, and recommendations to leadership and cross-functional partners
Demonstrate strong ownership, accountability, and a proactive mindset
What you will have/ Basic Qualifications:
5+ years of experience in product operations, account management, or related roles within a mid-to-large organization
Experience in retail, wholesale, or omnichannel environments preferred
Strong understanding of purchase order management and operational workflows
Proven ability to operate in a highly cross-functional, matrixed organization
Strong critical thinking and problem-solving skills, with the ability to identify opportunities beyond day-to-day execution
Demonstrated ability to influence partners and drive alignment across teams
Excellent communication and storytelling skills, with confidence in presenting to stakeholders
High level of organization and ability to manage multiple priorities in a fast-paced environment
Ability to operate with ambiguity and drive results with a proactive, solutions-oriented mindset
Strong sense of ownership and accountability
Preferred Skills:
Experience with systems such as Excel, Tableau, OMS, PLM, or similar tools
Experience working with sourcing, logistics, or vendor management teams
Exposure to systems/process improvement initiatives
Education:
Bachelor’s Degree or equivalent working experience
The hiring range for this position in Celebration, FL is $83,000.00-$111,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.
Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Hiring Process
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Explore this Location Celebration, FL
The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.
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