TWDC Store Representative (OPEIU)

Job ID 10156968 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Aug. 25, 2026

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Job Summary:

As the TWDC Store Representative, you will be part of a team that helps fellow employees navigate company resources and creates exclusive merchandise, making the employee experience a little extra special. At Disney Corporate you will have the opportunity to see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment.

POSITION SUMMARY

We are looking for a TWDC (The Walt Disney Company) Store Representative. The primary responsibilities of the full time Representative position are to maintain outstanding customer service, generate sales, merchandise product, receive and verify shipments, imputing of merchandise into POS system and support the store management team.

KEY RESPONSIBILITIES

Ensure each customer always receives outstanding service
Opening and closing the registers and Centers
Maintaining and performing daily inventory counts of all tickets
Performing daily deposits and changing requests
Maintain awareness of inventory levels and restocks as needed throughout the scheduled shift
Execute the daily operational, day-to-day goals and priorities assigned by management
Assist in computer inventory inputting
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Aid customers in locating merchandising in store, as well as processing special orders
Answer customers’ questions and provide information as needed
Receiving and verifying shipments
Imputing of product into the POS system
Visual merchandising

QUALIFICATIONS

Must have a high school degree or equivalent and with experience in handling cash and or a cash register

Must be able to work and willingness to work flexible hours to meet the needs of the business
Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Excellent customer service skills
Be a fast learner, cheerful, with a positive attitude
Previous experience in a retail environment
A commitment to service excellence and customer satisfaction
Having knowledge of basic hardware related products along with a willingness to learn
A strong team player still able to work independently with minimal supervision
Exceptional organizational ability, high attention to detail, and ability to multi-task
Must have some experience in service-oriented industries, preferred retail experience
Must have experience with accuracy in handling multiple transactions, computer skills, detail oriented, well organized and neat
Knowledge of retail visual merchandising
experience in receiving and processing shipments
Knowledge of retail computer systems, a plus

PHYSICAL REQUIREMENTS

Must be able to lift heavy objects (50 pounds or more) from time to time as required
Ability to stand for an extended period
Move and handle boxes of merchandise and fixtures throughout the store, which entail lifting and perform all functions as set forth

This is a union position under the Office and Professional Employees International Union (OPEIU).

The pay rate for this role in Burbank is $22.93 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

To learn more about Disney's policies on the use of AI for candidates, click here.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Burbank, CA

Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.