Revenue Management Analyst
Job Summary:
Are you passionate about driving consumer-facing strategies with a direct impact on the Walt Disney World Parks and Resorts businesses? Are you a partner-focused team player with a natural curiosity to understand the “why” behind business performance?
The Walt Disney World Bookable Experiences Revenue Management team leverages data analytics to optimize revenue, develop yield strategies, and evaluate key business / performance drivers. Bookable Experiences encompasses all bookable products including table service restaurants, dining events, activities, and merchandise experiences.
As an Analyst you will be a key player in our data analytics and yielding efforts. If you are a self-starter with strong analytical skills who can use sophisticated data sets to deliver concise analytics and build influential presentations, then this role is the perfect opportunity to make an impact at the Walt Disney Company. This position will develop, analyze and execute both revenue management strategies and specific tactics to maximize overall profitability in the Food & Beverage, Tours & Recreation, and Events Lines of Business for the Walt Disney Parks & Resorts.
The Bookable Experiences Revenue Management Analyst currently reports to the Manager, Bookable Experiences Revenue Management Analytics.
KEY RESPONSIBILITIES:
Collaborate within Revenue Management and across the organization (Food & Beverage Operations and Line of Business, Pricing, Finance, Forecasting, Industrial Engineering) to understand data needs and provide actionable insights to drive business decisions.
Perform detailed analyses using conceptual, statistical, and financial techniques to evaluate the impact of new initiatives, measure performance and determine growth opportunities.
Develop and maintain both ongoing and ad-hoc reporting, build and deliver presentations to partners and clients at various levels in the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
Translate complex analyses into actionable insights for presentation to Operations, key stakeholders and executive leadership.
Develop and maintain positive service-oriented relationships with partners and operations.
Actively engage in key partnerships/relationships across the company to ensure alignment and long-term success across organizations.
Provide optimal utilization assumptions and yielding practices, develop macro and micro strategies, and manage seating templates for table service locations.
Project manage the implementation of approved initiatives, meeting with key partners to ensure a smooth activation.
REQUIRED QUALIFICATIONS:
Bachelor's degree in Data Analytics/Science, Economics, Statistics, Industrial Engineering, Business Insights or related quantitative field or equivalent work experience
Strong problem-solving and quantitative skills
Experience collecting and analyzing data and reporting on the results using Excel or a statistical software package
Knowledge of data visualization/business intelligence software, such as Tableau or Power BI
Experience in data handling and manipulation in a programming language such as SQL
Ability to extract and assimilate data from multiple sources
Exceptional relationship and communication skills to effectively build partnerships, including the ability to ask questions to gain understanding and influence others with differing points of view
Strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
PREFERRED QUALIFICATIONS:
Two (2)+ years in a role with data analysis experience
Demonstrated data analytics skills with proficiency in associated database applications in one or more of the following: SQL, Tableau or PowerBI, Python
Prior experience in the areas of revenue management
Knowledge of Food & Beverage operations or data
Master’s degree or equivalent in Data Science, Statistics, Computer Science, Industrial Engineering or related quantitative field
The hiring range for this position in Orlando, FL is $91,000 to $111,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Explore this Location Lake Buena Vista, FL
Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.
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