Director, Software Engineering - DCL Shoreside Commercial Delivery

工作 ID 10143287 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Mar. 03, 2026

申請

工作概要:

The Director of Software Engineering for Disney Cruise Line (DCL) Technology will lead the software delivery and sustainment of DCL’s shoreside applications and commercial systems. This role is responsible for driving the technical strategy, execution, and operational excellence across consumer-facing digital platforms, travel trade integrations, and contact center technologies. The Director will also oversee the global Solutions Architecture practice, ensuring scalable, secure, and innovative solutions that support the evolving needs of our Guests, Travel Agents, and Cast Members.

What You'll Do (Key Responsibilities):

Software Delivery Leadership

Lead engineering teams responsible for the development and sustainment of DCL’s website, including pre- and post-booking experiences, reservation management, and guest self-service capabilities.
Oversee delivery of commercial systems supporting direct-to-consumer bookings, travel trade integrations (e.g., GDS, DTA.com), and contact center agent interfaces.
Partner with product management, design, and business stakeholders to define and deliver high-impact digital experiences across web and mobile platforms.

Solutions Architecture

Own the global Solutions Architecture practice for DCL Technology, establishing architectural standards, reusable patterns, and governance models.
Ensure alignment between business goals and technical solutions, with a focus on scalability, flexibility, and modernization.
Guide architectural decisions across internal development and vendor-delivered systems, including Seaware integrations and custom APIs

Operational Excellence

Drive sustainment strategies for critical systems, balancing new development with ongoing support and enhancements.
Implement proactive monitoring, automation, and quality engineering practices to ensure system reliability and performance.
Collaborate with infrastructure and operations teams to support shipboard and shoreside technology needs.

Team & Talent Management

Build and mentor a high-performing engineering organization, including software engineers, architects, and technical leads.
Foster a culture of innovation, accountability, and continuous improvement.
Partner with HR and recruiting to attract and retain top technical talent.

Required Qualifications and Skills:

12+ years of experience in software engineering, with at least 5 years in a leadership role.
Proven track record of delivering complex digital platforms at scale.
Deep understanding of modern architecture practices, including cloud-native design, API economy, and microservices.
Experience with travel, hospitality, or eCommerce systems preferred.
Strong communication and stakeholder management skills.

Required Education:

Bachelor’s degree in Computer Science, Engineering, or related field; Master’s preferred.

Preferred Qualifications and Skills:

Experience with Seaware or similar cruise industry platforms.
Familiarity with Disney Cruise Line operations and guest experience technologies.
Passion for creating magical digital experiences that delight Guests and empower Cast.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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