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Senior Decision Science Consultant | Resort Sustainment

Job ID 10087225 Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Jul. 02, 2024
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Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

  • HEALTH INSURANCE & WELLBEING
  • CHILDCARE OPTIONS
  • PAID TIME OFF
  • RETIREMENT PROGRAMS
  • TUITION ASSISTANCE
  • WEEKLY PAY
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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Team

The Disney Decision Science + Integration (DDSI) organization supports clients across The Walt Disney Company including the Disney Experiences segment, which include Parks & Resorts both domestic and international, Consumer Products and Disney Signature Experiences, as well as the Disney Media & Entertainment Distribution segment, which include Studios Content (Disney Theatrical Group), General Entertainment Content, and ESPN and Sports Content.

The Decision Science Product team in DDSI leverages sophisticated analytics, technology, optimization, statistical, and econometric modeling to explore opportunities, shape business decisions, and drive business value. Our work includes conceptualizing new solutions, solution design and development, partnering with decision scientists, data engineers, and application developers, implementation (and integration with business processes), and ongoing business support to increase profitability and improve the value proposition for our Guests, Cast Members, and Shareholders!

What You Will Do

DDSI seeks data-driven and business-minded team members who are passionate about learning our client’s businesses, forming relationships with key partners, and driving value through the tactical and strategic use of data and analytics. You will support development and improvement of existing solutions by exploring, implementing, and testing enhancements to address key business problems. You are someone who enjoys connecting with clients to brainstorm ways to better support business decisions, being a thought partner in analytical settings, crafting and building data visualization dashboards, and developing, leading and improving analytical solutions.

Responsibilities:

  • Internal Consultant – Act as a Company-wide consultant, with particular focus on Resort Revenue Management, using advanced analytics and science models to sustain the current business and tackle new challenges
  • Strategic Partner – Engage with internal domestic and international clients for projects that optimize revenue, improve efficiencies and guide strategy development
  • Product Manager – Support the assessment of business needs, requirements gathering, solution design, delivery, testing, and user training of analytics applications. You will also lead client requests and prioritize them into a product roadmap
  • Problem Solver – When presented with new challenges, you will research and network to find solutions, evaluated within the context of business impact
  • Storyteller – Through polished presentations, deliver and effectively communicate key insights, findings, and recommendations in a concise, actionable, and efficient manner to partners and leadership

Required Qualifications & Skills

  • 5+ years of progressively complex experience in analytical product management
  • Proficiency with one or more of the following languages: SQL, Python, and/or R
  • Proficiency with data visualization technologies such as Tableau, Power BI
  • Proficiency acquiring, validating, organizing, and manipulating complex and/or large amounts of data
  • Demonstrated experience performing quantitative analysis and contributing to solution design
  • Ability to drive projects forward along timeline and product roadmap, independently with minimal oversight, adapting to changing client priorities, business conditions and technical challenges
  • Ability to manage multiple priorities and adapt to a rapidly changing business environment
  • Ability to build trust and influence partnerships across a diverse group of clients, partners, and vendors, both internally and externally
  • Ability to tell the story in the data, and simplify complex analytics into actionable insights and recommendations
  • Experience with documentation of business processes, resolving functional requirements, development of technical specifications
  • Experience with statistical methods, forecasting, and/or optimization

Preferred Qualifications

  • Knowledge of revenue management and dynamic pricing
  • Knowledge of tourism and hospitality
  • Skilled in software development life cycle, developing product roadmaps for implementation and sustainment

Education

Required Education:

  • Bachelor’s degree and/or equivalent work experience

Preferred Education:

  • Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Computer Science, Finance, or other quantitative field, or equivalent experience.
  • Master's Degree or equivalent experience

#DISNEYTECH

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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