Revenue Manager, Sales & Ticketing
Job Summary:
At Disney Theatrical Group we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling and enduring stories through live theater, we want to hear from you.
Disney Theatrical Group is currently seeking a Revenue Manager, Sales & Ticketing with primary experience in New York Broadway revenue ad inventory management. This professional must possess a unique combination of analytical, collaborative, and strategic skillsets while being highly self-motivated to exceed sales expectations and deliver on the Disney brand promise on behalf of our Broadway productions.
In this role, the primary responsibility is to generate optimal yield and attendance levels on behalf of DTG’s Broadway productions while upholding Disney values. In addition, the Manager leads a variety of forecasting and advance pricing functions. The individual in this role must work daily with internal partners such as fellow Sales & Analytics colleagues, Marketing, Finance, Production, Operations and others while maintaining external relationships with venue owners and box office staffs, ticketing companies, and a wide variety of third party sales partners and distributors.
The Revenue Manager, Sales & Ticketing reports to the Vice President, Sales Strategy & Revenue Optimization.
JOB RESPONSIBILITIES
Lead pricing and inventory management responsibilities for DTG’s New York Broadway productions, including:
Daily analysis and implementation of yield management techniques such as dynamically pricing productions, tracking of sales pacing, monitoring and actioning tactics around distressed inventory, determining lottery and special offer allocations
Weekly analysis such as revenue forecasting, sales updates to various internal teams, updating best availability calendars
Periodic analysis including creating schedule and pricing proposals, reviewing accuracy of and regularly updating sales and pricing models, giving feedback on long-term planning and sales goals, and other analytics projects as directed
Regularly communicate and present sales information to a variety of internal team members and partners, answer questions in real time, hear feedback and make strategic adjustments as appropriate
Maintain relationships with Ticketmaster, Broadway.com, Broadway Direct, EBG, Broadway Inbound, TodayTix, TixTrack and other ticketing entities
Moderate travel is required throughout the year
REQUIRED QUALIFICATIONS
Experience as the day-to-day operator of at least two Broadway shows concurrently
5+ years experience in the live event industry with proven proficiency in ticketing/sales operations and data-driven decision making
Extensive knowledge of at least two ticketing systems including, but not limited to, Ticketmaster HOST and Nliven
A high aptitude with Excel, with previous experience in building and adjusting sales models preferred
Successful track record telling stories through data and presenting complex analytics to general audiences with ease
Knowledge and insight into various sales partners in the Broadway community
Disney Theatrical Group, a division of The Walt Disney Studios, was formed in 1994 and operates under the direction of Andrew Flatt and Anne Quart. Worldwide, its ten Broadway titles, including the current Broadway productions of The Lion King and Aladdin, have been seen by more than 200 million theatregoers and have been nominated for 62 Tony® Awards, winning Broadway’s highest honor 20 times. In addition to producing live stage shows globally through its license to Feld Entertainment, producer of Disney on Ice, Disney Theatrical Group creates immersive location-based experiences such as Mundo Pixar and The Nightmare Before Christmas Light Trail. DTG also licenses musical titles for local, school, and community theatre productions through Music Theatre International, resulting in over 500,000 performances around the world reaching audiences of more than 150 million.
Additional Info:
DTG is committed to providing the highest quality opportunities for the widest group of talented professionals throughout their career trajectory.
The hiring range for this position based in New York is $94,100.00 to $121,700.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Theatrical Group:
Disney Theatrical Group, a division of The Walt Disney Studios, was formed in 1994 and operates under the direction of Andrew Flatt and Anne Quart. Worldwide, its ten Broadway titles, including the current Broadway productions of The Lion King and Aladdin, have been seen by more than 200 million theatregoers and have been nominated for 62 Tony® Awards, winning Broadway’s highest honor 20 times. In addition to producing live stage shows globally through its license to Feld Entertainment, producer of Disney on Ice, Disney Theatrical Group creates immersive location-based experiences such as Mundo Pixar and The Nightmare Before Christmas Light Trail. DTG also licenses musical titles for local, school, and community theatre productions through Music Theatre International, resulting in over 500,000 performances around the world reaching audiences of more than 150 million.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Buena Vista Theatrical Group Ltd., which is part of a business we call Disney Theatrical Group.
Buena Vista Theatrical Group Ltd. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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