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Fraud Investigator

Job ID 10143705 Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Mar. 11, 2026
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Job Summary:

About the Role & Team

The Fraud Investigation department is responsible for investigating internal fraud and Cast Privilege abuse at The Walt Disney World Resort, across all lines of business, including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee Cast privileges. The investigative process includes research, analysis, observations, witnesses, and admission-seeking interviews.  Additional responsibilities of the group include managing special projects and investigations as needed, as well as generating case leads.

What You Will Do:

  • The Fraud Investigator role is responsible for investigating internal fraud and Cast Privilege abuse at the Walt Disney World Resort.

  • Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, identifying case leads via internal systems and reports, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed. 

  • Research and analyze potential fraud scenarios in partnership with peers, leadership, and Fraud Detection. 

  • Interview suspect with the ability to react quickly and decisively. 

  • Partner with Operations, Security, Human Resources, Employee Relations, and Labor Relations.  Navigate systems, tools, Disney platforms, and other technology as needed.

  • Assist Investigation Managers on special projects and department efficiencies (to include documenting processes, Fraud Awareness roadshows, other)

Required Qualifications & Skills:

  • At least 2 years of experience in a related field (Operations, Data Analysis, Fraud Investigations, etc.)

  • Willingness to conduct admission-seeking interviews

  • Manage conflict/resolution

  • Ability to prioritize multiple tasks

  • Strong analytical skills

  • Demonstrate ability to handle confidential information

  • Proven ability to effectively meet deadlines and address last-minute requests in an efficient manner

  • Ability to maintain strong client partnerships

  • Demonstrate leadership qualities

  • Strong organizational and time management skills

  • Proven written and verbal communication skills

  • Ability to learn new systems quickly

  • Ability to deliver concise written summaries

  • Demonstrate problem-solving skills, as well as continuous improvement process skills

Education:

Bachelor’s degree / or High School diploma with 2+ years of equivalent experience

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Financial Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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