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Senior Technician, Keys&Security Systems

Job ID 10148826 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 23, 2026
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Job Summary:

We are looking for a detail‑oriented and technically strong Senior Technician, Keys & Security Systems to support the safe and secure operation of our resort facilities. This role is responsible for managing Master Key (MK) systems, key control operations, and mechanical security hardware, as well as supporting audits and compliance activities.

The ideal candidate is hands‑on, methodical, and experienced in lock systems, rekeying, and access control, with the ability to work closely with project teams and internal stakeholders to maintain high security standards across a complex operating environment.

Key Responsibilities

  • Design, review, and maintain Master Key (MK) hierarchies for new and existing facilities
  • Oversee rekeying programs, lock maintenance, and the issuance and replacement of master keys
  • Lead Master Key compliance audits, identify gaps, and implement corrective actions
  • Inspect mechanical locking hardware and Electronic Access Control Systems (EACS) to identify and remediate security vulnerabilities
  • Partner with Project Managers to review security hardware specifications and ensure installations comply with approved ironmongery schedules
  • Provide administrative and logistical support to the Risk and Compliance team as required
  • Respond to key‑related operational issues and provide timely, effective solutions

Job Requirements:

  • Secondary education or above
  • Key Master Certificate (required)
  • Minimum 3 years of relevant experience in lock systems, key control, or security hardware, preferably in large facilities, hospitality, or institutional environments
  • Solid technical knowledge of Master Key systems and mechanical locking hardware
  • Experience with rekeying, lock maintenance, and access control operations
  • Strong problem‑solving skills and attention to detail
  • Proactive mindset with the ability to conduct regular checks and preventive maintenance
  • Good communication skills and ability to work with multiple internal stakeholders
  • Able to work independently while following established security policies and procedures

HKProfessional #LI-AI1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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