Skip to main content

Senior Manager - Park Operations and Security

Job ID 10145341 Location Japan / Chiba, Japan Business Disney Experiences Date posted Mar. 10, 2026
Apply Now

Job Summary:

Overview

The senior manager of Operations at Walt Disney Attractions Japan (WDAJ) serves as consultant, subject matter expert, brand manager and business liaison with Oriental Land Company (OLC) on various operational matters related to the 2 Parks and Disney hotels at Tokyo Disney Resort (TDR).  This role particularly has responsibility to oversee the safety and security of Tokyo Disney Resort, and works closely with The Walt Disney Company (TWDC) Global Security team , local and international security industry partners, Japanese and U.S. law enforcement/government partners and, multiple OLC Security teams. Other areas of responsibility include Custodial, Main Entrance/Parking, Guest Relations and the Maihama Resort Line.

Primary Responsibilities:

  • Serve as Global Security representative and Crisis Management administrator for WDAJ
  • Partner with U.S. government representatives in Japan and local security and law enforcement agencies and consult on implementation of any plans and practices that ensure the safety and security of TDR
  • Develop, review and support execution of global security initiatives at WDAJ and Walt Disney Imagineering Japan (WDIJ)
  • Proactively identify, develop and implement necessary workstreams and projects to support the security of TDR
  • Observe and share best practices across multiple locations and suggest operational improvements utilizing critical thinking and strategic decision-making skills.
  • Lead operational rollout of key initiatives within Tokyo Disney Resort, ensuring seamless integration and execution
  • Engage with Disney partners to contribute to standards development and ensure their effective execution and implementation with OLC
  • Lead and develop local security team and Cast Members and raising capabilities of direct reports by demonstrating excellent leadership skills and supporting their development
  • Recognize current local needs and apply successful comparable learnings from the theme park segment and industry
  • Establish and maintain effective working relationships with OLC partners, internal Disney partner and external partners

Requirements (Knowledge and Skills):

  • Bachelor’s degree in Business Administration, Hospitality Management or related field. Master’s degree preferred
  •  5 years of experience in operations management within attractions or hospitality industry
  • Proven track record of strategic development and prioritization skills
  • Strong strategic thinking, problem-solving, critical thinking and strategy development skills
  • Strong communication skills with the ability to collaborate effectively across diverse teams and stakeholders
  • Able to work and excel in a flexible work environment including working a variety of shifts, weekends and holidays

Preferred Requirements:

  • Bilingual ability in both English and Japanese (verbal and written)
  • Experience working in a global environment, preferably with exposure to Japanese business culture
  • Knowledge of Disney standards and best practices

Note: This role may include relocation benefits if the successful candidate is not already based in Tokyo

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Japan, Ltd., which is part of a business we call Disney Experiences.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

Related Jobs

No jobs were found.

View All of Our Available Opportunities

OUR CULTURE

Related Content

  • Executive Leadership

    Our senior executives bring tremendous experience, visionary thinking and a shared commitment to excellence, creativity and innovation to the day to day operation of the company.

    Learn more 

  • Social Responsibility

    Explore our commitments and our work to create a better world through our stories, experiences, operations, and philanthropy.

    Learn more 

  • Inclusion

    At Disney, we want everyone to belong and thrive. Creating a welcoming and respectful environment for our employees and guests is core to our company culture and our business. We strive to build supportive work environments that drive innovation and reinforce a culture in which all employees feel welcome, respected, and valued.

    Learn more 

  • Heroes Work Here

    Heroes Work Here reflects the long history of respect and appreciation Disney has for the U.S. Armed Services. We recognize the commitment and dedication it takes to serve your country, both as military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you.

    Learn more 

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Watch Our Jobs

An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy. If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy, Cookies Policy and EU Privacy Rights.

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/.
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy and Collection Statement.

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy. I have read and agree to the Terms of Use.