Sales Coordinator (Cotino®, A Storyliving by Disney™)

Job ID 10147796 Location Rancho Mirage, California, United States / Palm Desert, California, United States Business Disney Experiences Date posted Apr. 20, 2026

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Job Summary:

Disney Signature Experiences champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ was launched in 2022, and Cotino®, a Storyliving by Disney™ community, is in the process being built in the heart of the Greater Palm Springs area.

A Sales Coordinator for Storyliving by Disney™, Cotino® is an integral part of the sales value chain. You will play a crucial role in the day-to-day operations of the sales process.

This is a full-time position based on-site in Rancho Mirage, California, and reports to the Sales Operations Manager.

You Will:

Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate cast members.

Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received.

Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, model homes, and conference rooms throughout the day.

Host, greet and escort guests at the Sales Studio, model homes, and within Cotino® community. Assist and interact while registering guests at the reception area and assist with initial introductions to other sales cast members.

Coordinate transportation services while transporting guests from the Sales Studio to model homes, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino community.

Maintain sales model home tour log and advise security partners of any issues or concerns.

Keep the leadership team and partners informed of operational or guest concerns.

Complete opening and closing checklists for Sales Studio and model homes as well as print & make copies, file documents, stock model homes with sales collateral, beverages, etc.

Hand out pre-printed information to guests

Comfortably communicate to guests - general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and builders while deferring detailed questions to other sales cast members.
Show flexibility and creativity which are both key components of success in this role.

You Will Have:

Hospitality Experience.

Two (2) years of administrative assistant, front desk, or office environment experience.

Proficiency in Microsoft Office software (Teams, Outlook, Word, Excel, etc.)

Availability to work weekends, variable shifts, and holidays.

Proven experience in managing a high call volume, demonstrating exceptional phone etiquette, and efficiency in handling customer inquiries.

Valid California Driver’s License, and comfortability driving potential Cotino Residents from Sales Studio to model homes, lots, and other locations in Cotino® community.

Outstanding verbal and written customer service skills.

Ability to partner optimally and influence to reach efficient solutions through effective problem solving skills and strong decision-making skills.

Gregarious and dynamic personality, showing good judgment and experience handling confidential information.

Effective organization and time-management skills to prioritize and complete tasks on time with a strong attention to detail.

Ability to lift 20 pounds.

Adaptable and able to thrive in a dynamic, emerging business environment where fast-paced changes and working through ambiguity are integral.

Preferred Qualifications:

General knowledge of real estate and new home sales practices and principles.
Experience working with Events.

Proficiency in Salesforce, Zendesk or other CRM experience.

Required Education:

High School diploma or equivalent

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The pay rate for this role in Rancho Mirage, CA is $27.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Storyliving by Disney Realty, Inc., which is part of a business we call Disney Experiences.

Storyliving by Disney Realty, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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