Digital Marketing Manager

Job ID 10145990 Location London, United Kingdom Business Walt Disney World Resort Date posted Apr. 28, 2026

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Job Summary:

About the Role & Team

Digital Marketing Manager is responsible for leading the end‑to‑end content and merchandising strategy across UK and EU markets, ensuring all digital touchpoints deliver a high‑performing, seamless and commercially optimised experience. This role partners closely with Strategy, Digital Product and Media teams to deliver a robust content and merchandising roadmap that drives conversion, enhances user experience, and supports key commercial and brand priorities.
The role also owns SEO performance, Affiliate channel management, and AI‑optimised content creation, ensuring digital experiences reflect evolving user search behaviours.

A key component of this role is leadership: managing, developing and inspiring a high‑performing team of six digital specialists across content, merchandising, UX and optimisations.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

Content & Merchandising Ownership
• Lead the planning, creation and continual optimisation of all site content and
merchandising across UK and EU markets.
• Own the content and merchandising roadmap, ensuring alignment to commercial priorities,
campaign activity and guest experience goals.
• Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms.
• Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles.
• Ensure all content supports conversion, personalisation opportunities and seasonal demand.

SEO, AI Optimisation & Search Experience
• Own SEO strategy across markets, including technical collaboration with Digital teams.
• Drive AI optimised content creation to support how users search via multimodal AI.
• Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance.
• Monitor search trends, competitor activity and market insights to identify new opportunities.

Affiliate Channel Management
• Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities.
• Develop offers, content and landing page strategies that enhance affiliate performance.
• Manage publisher relationships in collaboration with Performance Marketing where relevant.

User Experience & Digital Optimisation
• Lead the UI/UX roadmap for site content areas, partnering with Digital/Product on testing, accessibility, and experience improvements.
• Use data, insight and experimentation to drive continuous improvement across content, navigation and merchandising.
• Manage platform via Disney CMS system, building immersive content to drive engagement.
• Oversee multivariate testing, usability testing and optimisation cycles.

Cross Functional Collaboration
• Work closely with Brand, Strategy, Commercial, Legal, Product and Performance Marketing teams to ensure cohesive, integrated delivery.
• Partner with CRM on consistency across digital touchpoints and personalised journeys.
• Collaborate with international teams to ensure alignment while adapting content for local market needs.

Leadership & Team Development
• Lead, mentor and develop a team of six digital specialists, ensuring clear objectives, coaching and growth.
• Foster a culture of creativity, experimentation, and data driven decision making.
• Contribute to broader digital capability uplift across the business through sharing best practice and thought leadership.

Areas of Accountability
• Delivery of UK and EU digital content, merchandising and SEO performance targets.
• Management and development of six direct reports.
• Management and optimisation of Affiliate channel performance and budget.
• Ensuring all content complies with brand, legal and accessibility standards.
• Maintaining strong working relationships with stakeholders across Strategy, Commercial, Performance Marketing and Product teams.

Required Qualifications & Skills

• Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business.
• Strong background in digital content strategy, merchandising and/or ecommerce.
• Proven success in SEO, on‑page optimisation and content frameworks.
• Experience with AI‑driven content optimisation highly valuable.
• Demonstrated success in managing Affiliate channels.
• People leadership experience managing multi‑disciplinary digital teams.
• Experience collaborating with UX, Product and Development teams.
• Budget management experience.
• Experience within travel, hospitality or entertainment sectors beneficial but not essential.
• Strong leadership, coaching and team‑building skills.
• Highly analytical, commercially minded and results driven.
• Excellent stakeholder management and communication skills.
• Deep understanding of digital consumers, especially search trends and AI‑driven discovery.
• Strong planning, prioritisation and organisational abilities.
• Ability to thrive in a fast‑paced, matrixed environment.
• Competent with content management systems, analytics tools and optimisation platforms.

The Perks

25 days annual leave

Private medical insurance & dental care

Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

Excellent parental and guardian leave

Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call Walt Disney World Resort.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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