Software Engineer II

Job ID 10150832 Location Glendale, California, United States Business Disney Entertainment and ESPN Product & Technology Date posted Jun. 01, 2026

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Job Summary:

Department/Group Overview:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

We are the Content Platforms team with a mission to “reimagine the technical ecosystem that empowers The Walt Disney Company to harness its unparalleled storytelling and distribute it around the world.” Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

If you: 

Enjoy working with teams of talented and passionate people 
Demonstrate determination in finding solutions to complex puzzles
Have the curiosity and interests in how content goes from inception to consumers
Employ positive thinking and are able to work constructively in a diverse team setting
Enjoy transforming business strategy into innovative products & platforms
Value learning and being exposed to new experiences 
Find Media & Entertainment industry fascinating

then Content Platforms team is the place for you. We are growing and investing in innovative technology to deliver a state-of-the-art content pipeline. Come be a part of the magic that makes The Walt Disney Company one of the “World’s Most Admired Companies”.

Job Summary

The Software Engineer II will participate actively in ensuring that the highest standards of quality are being met for the various systems and applications within the Content Platforms & Operations portfolio. As part of the Production Support Engineering team, the Software Engineer II will be working with both custom-built legacy and state-of-the-art applications to support the needs of a wide variety of customers across DEEP&T and The Walt Disney Studios. These include the ordering, creation, safe-keeping, and transport/delivery of film, television, and music assets around the globe.

The Software Engineer II will be responsible for understanding the core functionalities of the systems in the portfolio, build tools to aid in the management and support of the systems, and serve as the escalation for high level production support tickets and requests. As such, the Software Engineer II’s primary functions will be to develop support, monitoring, and deployment tools, help resolve high level support issues, address defects, and maximize up-time for the entire portfolio. In addition to the rest of the Support Engineering Team, the engineer will engage with other disciplines of the extended project team, including product, information security, QA, software engineering, systems, network, and database teams.

The engineer will be expected to work on issues with sometimes incomplete information, communicate with various levels of users (sometimes executives), work with slow or non-responsive partners, navigate complex bureaucracy, and sometimes work with unfamiliar technology. The successful candidate must be self-motivated, detail oriented, a great communicator, a solid team player, a creative problem solver, and always eager to learn new things.

Responsibilities and Duties of the Role:

Serve as initial contact for end users reporting issues or requesting assistance for supported systems and applications
Triage, assign, prioritize and resolve user-reported incidents and requests using a ticketing system
Collaborate with cross-functional teams and customers and partners across the organization to resolve issues
Develop, expand and administer system monitoring and production support tools
Troubleshoot and resolve production support issues and defects
Troubleshoot and resolve system outages and assist with root cause analysis
Adhere to coding guidelines and best practices set forth by engineering, product, and information security teams
Design, implement, and unit test backlog items for legacy applications
Partner with various teams to identify ways to maximize system up-time and make system optimizations
Write technical documentation

Required Education, Experience/Skills/Training:

Basic Qualifications

Minimum 3 years of experience in a production support software engineering role
Expert in supporting and debugging applications in JavaScript (NodeJS, React), Java, SQL and MongoDB, and knowledge of a scripting language (Perl, Python or Ruby)
Strong understanding of information security principles
Strong analytical problem-solving skills, organizational skills and attention to detail
Basic understanding of networking principles, fast file-moving technologies/protocols (Aspera products), on-premise storage/mapping, and cloud-based storage solutions (AWS S3)
Strong understanding of JavaScript, Java, .Net, SQL, MongoDB, APIs and messaging services
Proactive work style with the ability to work autonomously
Strong verbal and written communication skills with the ability to create documentation and communicate with a diverse global user community
Effective collaborator and strong ability to work cooperatively with team members across multiple disciplines in a fast-paced environment

Preferred Qualifications

Experience with working on applications in Linux-, Windows- and Cloud-based platforms
Solid understanding of various deployment tools and CI/CD principles (Jenkins)
Expert domain knowledge of asset management and accelerated transport systems
Able to comfortably multitask and context switch frequently
Able to make important decisions when given incomplete and conflicting information
Highly self-directed, being able to both manage and (re)prioritize the multiple, concurrent, and competing challenges, issues, ambiguities, and contradictions that sometimes occur during the creation of software solutions in a rapidly changing environment
Good interpersonal and relationship building skills

Required Education

Bachelor’s degree in Computer Science, Information Systems, Information Technology or comparable field of study, and/or equivalent work experience

The hiring range for this remote position is $111,900 - $172,500 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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