Facilities Manager

Job ID 10146049 Location Orlando, Florida, United States Business Walt Disney World Resort Date posted Apr. 03, 2026

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Job Summary:

About the Role:

The Facilities Manager role for Disney Central will oversee the operation, maintenance, and repair of all facility infrastructure, including spaces, utilities, safety systems, and campus grounds. This role is crucial in ensuring the safety, reliability, and efficiency of our facilities, contributing to the positive experience for our cast. The Facilities Manager will lead a team of facilities coordinators as well as collaborating with contractors and service providers to maintain high standards of safety and compliance.

Primary responsibilities include strategic vendor management (including cafeteria, security, maintenance, building design, and custodial services), comprehensive fleet vehicle oversight, proactive environmental and safety program leadership, and ownership of site-related procurement processes. The manager plays a critical role in cultivating a safe, efficient, and inspiring environment for Cast Members, driving initiatives and continuous improvements that enhance both operational excellence and the Cast experience.

Reporting to the Sr. Manager of Infrastructure Support, this leader collaborates closely with peers and partners across Orlando, Tampa, and other areas within Disney Central to ensure business objectives are consistently achieved and exceeded. The Facilities Manager is a trusted advisor and problem-solver, empowering teams and fostering a culture of innovation, accountability, and service excellence.

Responsibilities:

The Facilities Manager serves as a strategic leader dedicated to upholding Disney’s world-class standards across the Disney Central facilities. This pivotal role is directly accountable for ensuring all buildings are consistently “show ready,” proactively managing readiness for unexpected events, and driving forward-thinking strategies in preventive maintenance and site enhancements.

Manage the operation, maintenance, and repair of all facility infrastructure, including spaces, utilities, safety systems, and campus grounds.
Supervise facilities coordinators and coordinate with contractors and service providers.
Develop, implement, and update emergency preparedness plans, including evacuation, fire response, disaster recovery, and continuity of operations.
Lead and conduct emergency response training and regular drills with staff.
Serve as the site’s primary point of contact during emergencies, providing leadership and coordination with local emergency services and regulatory agencies.
Maintain all relevant records and documentation related to safety, inspections, and compliance with OSHA, fire, building codes, and The Walt Disney Company standards.
Execute risk assessments and identify opportunities for operational improvements in facilities and emergency management practices.
Monitor facility budgets and participate in the planning of capital improvements and large-scale projects.
Communicate clearly and proactively with Cast Members, Leadership, and stakeholders regarding facility status, issues, and emergency procedures.
Support sustainability efforts and corporate social responsibility initiatives related to facilities management.

Required Qualifications:

5+ years of experience in facilities management, with specific experience in emergency preparedness and response.
Advanced knowledge of building systems (mechanical, electrical, plumbing), safety protocols, building codes, and OSHA regulations.
Proven leadership abilities and experience with staff and vendor management.
Strong communication, organizational, and project management skills.
Proficient in emergency response techniques, business continuity planning, and crisis communication best practices.
Familiarity with sustainability practices preferred.
Ability to be flexible with work schedule, including weekends and holidays
WDW Transfer guidelines apply

Education

Bachelor’s degree in facilities management, engineering, emergency management, or related field; equivalent experience considered.

Preferred Qualifications:

Certification in Facilities Management (CFM), Emergency Management (CEM), or similar
Experience in entertainment, hospitality, or theme park environments.
First Aid/CPR and other relevant safety certifications.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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