Director, Digital Employee Experience

Job ID 10159751 Location Orlando, Florida, United States / Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Sep. 09, 2026

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Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

The Director, Digital Employee Experience is a highly visible enterprise leadership role within The Walt Disney Company's HR Technology organization. This leader will define and advance the digital employee experience strategy for more than 230,000 employees worldwide, shaping how employees interact with HR technology, AI-enabled tools, automation, onboarding experiences, self-service capabilities, and digital workplace solutions.

Operating at the intersection of employee experience, product management, technology, HR, and digital transformation, the Director will translate employee needs and business priorities into scalable digital products, platforms, and experiences. This is both a strategy and delivery role: the successful candidate will establish the vision and roadmap while ensuring initiatives move from concept through launch, adoption, measurement, and continuous improvement.

What You'll Do:

The Director of Digital Employee Experience will lead employee-facing digital products, platforms, and transformation initiatives. Success requires a collaborative, innovative approach and the ability to influence senior stakeholders and translate strategy into measurable outcomes.

Develop and execute a clear, forward-looking strategy for a seamless, intuitive, and consumer-grade digital workplace experience.

Establish experience principles, strategic priorities, and a roadmap that align employee needs with enterprise objectives.

Advise HR and technology leaders on the trends, opportunities, and investments shaping the future of digital employee experience.

Identify where responsible AI, automation, data, and emerging technologies can improve productivity, engagement, and access to services and information.

Oversee the full lifecycle of employee-facing products and experiences, from discovery and ideation through design, development, launch, adoption, and continuous improvement.

Translate employee insights, business requirements, and complex needs into clear product strategies, requirements, desired outcomes, and measurable success criteria.

Partner closely with engineering, product, design, data, HR, and business teams to align priorities and delivery strategies.

Use research, feedback, analytics, and industry trends to improve functionality, accessibility, consistency, and overall experience quality.

Advance initiatives including My Disney Assistant, digital onboarding and pre-boarding, unified employee portal experiences, and AI-enabled employee services.

Identify sources of employee friction and eliminate unnecessary steps, complexity, and manual work through digital solutions.

Promote reuse, integration, and interoperability across platforms to create a more cohesive employee experience.

Balance employee needs, business value, technology capabilities, responsible AI considerations, and operational scalability.

Champion a digital-forward culture and increase adoption of new technologies, products, and ways of working.

Lead through ambiguity and resistance, explaining both the purpose of change and the practical path forward.

Establish and monitor OKRs, KPIs, and other measures tied to product adoption, employee satisfaction, productivity, and business impact.

Create a culture of experimentation, innovation, customer-centricity, accountability, and continuous improvement.

Required Qualifications & Skills:

Strong product management and digital platform leadership experience.

Experience leading AI, automation, self-service, digital workplace, or comparable technology-enabled transformation initiatives.

Knowledge of emerging technologies and modern employee experience platforms.

Demonstrated delivery of large-scale enterprise transformation initiatives across complex, cross-functional environments.

Ability to create product strategies and roadmaps, manage the full product lifecycle, and use metrics to guide priorities and measure outcomes.

Strong cross-functional leadership, executive communication, and influencing skills in a complex enterprise environment.

Ability to establish and use OKRs, KPIs, research, analytics, and employee insights to guide priorities and measure business impact.

Preferred Qualifications:

HR Technology or digital employee experience expertise.

Experience with employee self-service, digital workplace, onboarding, or enterprise employee experience platforms.

Experience advancing responsible AI, automation, or emerging technology capabilities in an employee-facing environment.

Required Education:

Bachelor's degree with at least 12 years of related work experience.

The hiring range for this position in Orlando, FL is $197,600 to $264,900 per year and in Glendale, CA is $215,000 to $278,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney HR Strategies & Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

To learn more about Disney's policies on the use of AI for candidates, click here.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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