Sr Product Manager (PH)

工作 ID 10144726 地點湾湖, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Mar. 10, 2026

申請

工作概要:

At Disney, we are storytellers. We make the impossible possible. Disney Experiences - Technology and Digital is at the forefront of creating extraordinary digital experiences for Disney Theme Parks, Resorts, Disney Cruise Line and more. We are passionate about delivering exceptional guest experiences and shaping the future of entertainment.

Position Overview

We are seeking a dedicated Product Manager to help drive the development of innovative digital products that make Disney vacations effortless. We are looking for a Senior Product Manager that is obsessed with creating exceptional Guest experience and devoted to using technology to solve problems. This role will be in support of Walt Disney World, Disneyland, and Disney Cruise Line.

This role is a project hire position with an end date of 9/25/2027

Responsibilities

Lead the development of a digital product by defining the product roadmap and defining product strategy.

Partners with internal stakeholders to identify quantifiable business goals and objectives. Identifies how addressing customer needs and pain points can drive business growth.

Analyze, identify, and empathize with the guest to understand their pain points and opportunities through user interviews, business interviews and internal analytics data.

Define and operationalize success metrics for AI-generated content, including accuracy, groundedness, hallucination rates, coverage latency and user trust signals. Establish ongoing valuation frameworks to ensure consistent AI-generated content quality over time.

Partner with ML, search and data engineering to design and optimize retrieval and generation systems (e.g. RAG, embeddings, prompt strategy) translating business goals into measurable AI system improvements.

Writes feature briefs that synthesize the Guest and business needs into a cohesive strategy and business case.

Design and implement both offline and live evaluation systems (human review, automated scoring, regression testing) to measure answer quality and detect performance degradation/drift across releases.

Leads and maintains the feature and backlog development, attending planning ceremonies to drive priority decisions and remove roadblocks.

Partner closely with ML engineering, search infrastructure and data science to define retrieval strategies, prompt frameworks and model selections decisions that optimize for answer quality an business impact.

Regularly communicates progress, blockers, developments, risks, and issues impacting the project.

Qualifications

5+ years of digital product or other relevant experience; 3+ years of working in the digital industry preferred.

Bachelor’s degree in a relevant field of study and/or relevant work experience.

Demonstrated experience shipping AI/ML-powered products in production

Strong understanding of retrieval systems, embeddings, ranking models and/or RAG architecture.

Strong technical fluency, including experience with APIs, data modeling and system architecture.

Experience defining measurable quality metrics for generative AI systems.

Outstanding verbal and written communication and project leadership skills, including the ability to communicate and influence at an executive level.

Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization.

Preferred Qualifications

Experience in digital analytics, comfortable with SQL.

Experience with Snowflake and Tableau

2+ years working on products that leverage Natural Language Understanding, Machine Learning, Large Language Models, Knowledge Aggregation or Dynamic User Personalization

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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