Associate Specialist, HR Operations (1-year Contract)
工作概要:
The Global HR Operations team is responsible for the strategic development and execution of HR services and information to employees, managers, and HR partners throughout the company.
This role is responsible for providing excellent customer service by administering accurate processing of HR transactions in accordance with company HR policies, practices and handling of inquiries in an efficient and effective manner.
Associate Specialist requires the ability to synthesize information, engage with necessary HR functional partners to understand requirements, pay attention to implications and apply policy variation to each unique transaction. Additionally, this role is responsible for administering quality audits and reporting to ensure accuracy and minimize risk.
Responsibilities:
Respond to enquiry from employees and working partners via all service channels, including phone call, case management system, chat and email, resolve issues in a professional and timely manner.
Handle employee movement including document preparation, system update and coordination with other working partners.
Track and follow up on different employee lifecycle processes associated with visa application and renewal, probationary periods, contract extensions, leave management, termination etc.
Administer new joiners on-boarding process.
Support in mass recruitment or any ad hoc projects that require a high demand of HR Resources.
Ensure data accuracy, reliability, confidentiality and completeness.
Ensure all internal controls procedures are performed as required.
Participate in the establishment and improvement of effective HR processes, policies and practices.
Requirements:
Bachelor degree in HR Management or related discipline
2 years of HR related experience
Excellent command in both verbal and written in English and Chinese with good communication skills as well as telephone, email, and chat etiquette skills
Sound knowledge of Hong Kong Employment Ordinance and other related local legislation
Strong organizational and time management skills with the ability to multi task and prioritize competing priorities in a fast paced environment
Attention to detail, maintain a high regard for data accuracy, data integrity and information security
Excellent command in Microsoft Office applications and able to type Chinese
Candidate with less experience will be considered for HR Operations Associate
HKProfessional #LI-CL1
關於Hong Kong Disneyland Resort:
香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中,在八個不同園區可盡情探索,親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店,令旅程更加完美。香港迪士尼樂園全心投入服務香港社區,致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務,關愛社會上有需要人士和家庭,啓發兒童和青少年的創意,更推動環境保護及健康生活。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 HK International Theme Parks Limited,其所屬的業務部門是 Hong Kong Disneyland Resort。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求
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