Administrative Assistant

About the Team

At Disney, we‘re storytellers. We make the impossible possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Job Description

Currently we are looking for administrative support for multiple Senior Managers who lead various teams at Disney Central, Orlando

What You Will Do

You will be responsible for supporting the day-to-day operations for the leaders.  This role is often cross-functional, providing support for two or more departments, with responsibilities that are specific to the line of business and may vary over time.  The teams are leaders who require assistance with calendar management, internal and external Cast and Guest requests, as well as work-related processes and deliverables.  The nature of these requests may differ depending on the department and seasonality.  They may be scheduled in advance or arise unexpectedly, sometimes with short notice. 

Success in this role requires strong technical, organizational and communication skills.  Leaders will rely on the individual’s ability to prioritize effectively, manage multiple responsibilities, and communicate clearly and professionally, both verbally and written.  While core duties include calendaring, preparing memos, managing expense reports, and maintaining spreadsheets, this position is fundamentally centered on people and relationships.

The ideal candidate will build strong partnerships with leaders and colleagues, provide thoughtful and responsive support, and develop a strong understanding of the structure and operation. 

This position is based at Disney Central Reservation Center in Orlando, FL.

Every day as a Support Professional is different! On any given day you might:

• Handle calendars for Senior Leaders to understand the day's priorities including conference rooms, meetings and video chats
• Assist Leader of Leaders with scheduling large meetings and meeting set up
• Prepare your Leaders for the day, which could include regular reports and summaries — you'll have tasks that you "own" completely, and others that you assist with
• Have the need to juggle priorities, ask questions and adjust to changes within the workday
• Handle deadlines while being organized and communicating with Leaders
• Draft letters and emails on behalf of your leaders
• Collaborating on projects by conducting research, writing and factchecking
• Assist with on-boarding new employees - you'll be the "friendly face" that new Cast Members count on to answer all their questions
• Plan events like vendor visits, tours, team building, team outings and collaboration sessions
• Be called on to provide back-up coverage for the other administrative assistants and area executive assistants.
• Handle confidential and sensitive information
• Perform general office duties including inventory of the office and kitchen supplies
• Create a multi-city travel itinerary, considering things like different time zones
• Complete expense reports, both for travel and local expenses
• Maintain and organize files along with following RIM guidelines

Required Qualifications & Skills 

• Minimum 2 years in an administrative or support role and/or equivalent experience
• Excellent written and verbal communication skills, including grammar
• Ability to multi-task and prioritize deadlines/deliverables
• Reliability and punctuality
• Strong proficiency with computers, phones, office and A/V equipment
• Proficient with Microsoft Office Suite and working in a Windows environment
• A calm head and steady hand to deal with the unexpected
• Confidence to learn new programs such as SAP, WorkDay, Concur, Aspect and others
• Reliability handling confidential information
• Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build proven inter and intra-team relationships
• Strong organizational skills and attention to detail
• A positive outlook with a "solve-for-yes" attitude

Preferred Qualifications 

• Knowledge of Disney policies and procedures
• Knowledge of Disney Products
• Experience working in a large publicly traded company

Education 

• High School Diploma or Equivalent Experience

The hiring range for this position in Orlando, Florida, is $22.16 - $29.72 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range medical, financial, and/or other benefits, dependent on the level and position offered.