Guest Researcher, F/M/NB,Trilingual-French, English, Dutch, Fixed-Term

工作 ID 1328991BR 地點 Marne-la-Vallée, 法国 有意工作的公司 Disneyland Paris 日期已公佈 Dec. 24, 2025

申請

工作概要:

Join Disneyland Paris and turn every day into a magical experience!
Take advantage of a unique opportunity to highlight your skills while bringing joy to thousands of visitors. Join an exceptional work environment at the heart of a multicultural setting rich with opportunities. Enjoy advantageous working hours, a respected work-life balance, and exclusive benefits that make this professional adventure unforgettable. At Disneyland Paris, every interaction matters to create a truly special moment!
Why choose Disneyland Paris?

A unique, multicultural work environment offering many opportunities for career growth.
Continuous shifts with consecutive days off and overtime pay premiums.
Up to six weeks of vacation per year, plus three additional days off for leave splitting.
A thirteenth-month salary after one year of seniority.
Double pay for public holidays worked after one year of seniority.
Accommodation near the parks, subject to availability.
Reimbursement of 80% percent of the Navigo pass, partial meal coverage, and many discounts.
Access to the parks and the Disney+ platform.
Many other benefits: health insurance, training time, recognition programs, exclusive events, parental support, corporate concierge services...

An exceptional environment
Within the Consumer Insight department, the Guest Experience division operates as an in-house research institute, specializing in collecting and analyzing feedback from our visitors.
Comprising a team of 15 Cast Members — including 10 field surveyors and supervisors, as well as a dedicated research team — its mission is to amplify the voice of our Guests and integrate it into strategic and operational decisions, with the goal of exceeding their expectations and continuously enhancing their experience at Disneyland Paris.
Working hours are generally from 8:00 a.m. to 5:00 p.m.; however, some assignments may occasionally extend until 11:00 p.m.

Missions as a Guest Researcher :

Conduct surveys and interviews with visitors in the Parks, Disney Hotels, Disney Village, and other key areas.
Present, explain, and administer questionnaires in multiple languages (French, English, and Dutch).
Ensure the accuracy and reliability of collected data by following established procedures and standards.
Create positive and engaging interactions with visitors, reflecting Disney’s values.
Adapt your communication style and approach according to the visitor profile (e.g., families, international tourists, repeat visitors).
Enter and verify collected data using dedicated digital tools.
Report relevant field observations (expectations, feedback, and areas for improvement) to the research team.
Support the implementation of new survey protocols as needed.

Profile

You enjoy interacting with people and feel comfortable engaging with visitors of all nationalities in a dynamic, multicultural environment.
You have strong interpersonal skills and self-confidence; approaching visitors does not intimidate you.
You are autonomous, curious, and enjoy fieldwork, which involves extensive walking throughout the parks.
You can manage stress and maintain a positive attitude, even during peak periods.
You share the values of Disneyland Paris.
You are fluent in French and English (C1/C2), and speak Dutch fluently (C1).
Previous experience in customer relations or field research is a plus.

Ready to shine with your talent?
Inspired? Ready to embark on an incredible human adventure and join 19,000 Cast Members who share the same professional ambition — bringing the magic of Disneyland Paris to life? The next step is simple: apply now, and we’ll give you everything you need to let your talent shine! ✨

Fixed-term contract from March to September 2026.

其他資訊:

Interviews will be conducted remotely via video conference.
Please include your most recent CV.
The position is available as a fixed-term contract from March to September 2026.
The offer is online until December 31, 2025.

申請

關於Disneyland Paris:

Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作，發揮多種職業所長。他們的使命：在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地！

創造夢想的過程中，蘊含多重責任。對於我們的度假村而言，長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾，當中有賴員工及持份者的持續參與

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 EURO DISNEY ASSOCIES SAS，其所屬的業務部門是 Disneyland Paris。

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