Site Reliability Manager
工作概要:
About the Role
The Walt Disney Company is seeking a dynamic and experienced Manager of Site Reliability Engineering (SRE) to lead a high-performing team within Enterprise Technology. This team ensures the reliability, scalability, and performance of Disney’s systems, infrastructure, and applications that support global operations.
As the Manager of SRE, you will set strategic direction, foster a DevOps culture, and drive operational excellence across production environments. You’ll lead technical analysis, platform design, and delivery execution, while mentoring engineers and technical leads.
Key Responsibilities
Leadership & Team Management
- Build, lead, and mentor a high-performing team of technical leads and systems reliability engineers.
- Foster a culture of ownership, accountability, and continuous improvement.
- Communicate a clear team vision aligned with Disney’s enterprise technology strategy and values.
Technical Strategy & Execution
- Oversee technical analysis, cost and effort estimation, and architectural fit for production environments.
- Lead platform/system design and ensure compliance with enterprise architecture standards.
- Manage resource schedules, delivery milestones, and cross-functional collaboration.
- Provide senior-level technical direction on enterprise-level projects.
Operational Excellence
- Ensure reliability, scalability, and performance of complex systems and infrastructure.
- Maintain and enforce engineering best practices across the team.
- Drive robust and cost-effective technical solutions aligned with customer requirements.
- Support buy-versus-build decision-making processes.
Basic Qualifications
- Minimum 5–7 years of hands-on experience in systems reliability engineering, including senior-level technical leadership.
- Proven experience managing SRE teams in fast-paced, dynamic environments.
- Strong strategic thinking and problem-solving skills.
- Excellent communication (written and verbal) and interpersonal relationship abilities.
- Experience with DevOps practices and production environment management.
- Ability to manage multiple projects of varying complexity simultaneously.
- Detail-oriented and self-organized with a proactive mindset.
Preferred Qualifications
- Experience with cloud-native architectures and distributed systems.
- Familiarity with observability tools, automation frameworks, and CI/CD pipelines.
- Exposure to incident management, root cause analysis, and postmortem practices.
- Experience working across cross-functional business units and technical teams.
Education
- Required: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical/Electronics Engineering, or equivalent professional experience.
Key Attributes
- Inspirational and compassionate leadership style.
- Positive, can-do attitude with a partnership mindset.
- Ability to synthesize complex technical requirements into actionable strategies.
- Commitment to Disney’s values of innovation, collaboration, and excellence.
Decision-Making & Supervision
- Operates with high autonomy and strategic ownership.
- Responsible for setting team objectives, technical direction, and delivery outcomes.
- Makes independent decisions on architecture, design, and operational priorities.
- Collaborates with senior leadership for strategic alignment and resource planning.
Why Join Us?
At Disney, technology powers the magic. As part of our Enterprise Technology team, you’ll help build and maintain the systems that support our iconic brands and global operations. We offer a collaborative work environment, opportunities for growth, and a culture that celebrates diversity, creativity, and innovation.
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney (India) Private Limited,其所屬的業務部門是 The Walt Disney Company (Corporate)。
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