
Director, Growth Marketing, DTC JPN
工作概要:
Purpose and Scope:
The Growth Marketing Director for Disney’s streaming services in Japan is a strategic leader responsible for driving subscriber acquisition, retention, and churn reduction. This role oversees both Performance Marketing (Retail & Partner) and Lifecycle & Loyalty Marketing teams, ensuring a cohesive, data-driven approach to growing and engaging the subscriber base while maximizing long-term customer value. This leader will:
- Own the delivery of paid retail subscription targets, and works in close collaboration with US partners.
- Own the delivery of retail subscription and revenue targets in collaboration with the Integrated Marketing team.
- Develop innovative strategies to scale new customer acquisition and reconnect campaigns.
- Partner closely with the Finance team on revenue generation, subscriber management, and lifecycle churn optimization.
- Working with Integrated Marketing to deliver a full-funnel view of the consumer journey.
- Foster a culture of experimentation to drive innovation and continuously optimize growth strategies.
The ideal candidate is an exceptional leader who combines strategic thinking, data-driven decision-making, and creativity to captivate audiences, inspire optimism, and innovate with courage while maintaining the highest standards of integrity and inclusion.
Areas of Responsibility:
Strategic Leadership
- Lead and oversee Performance Marketing and Lifecycle & Loyalty Marketing in Japan.
- Own the delivery of paid retail subscription targets and works in close collaboration with US partners.
- Own the delivery of retail subscription and revenue targets, working closely with the Integrated Marketing (Brand & Content Marketing) team to align efforts.
- Partner with Finance on revenue generation and subscriber churn analysis, ensuring alignment with broader financial goals.
- Partner with the Analytics team to track progress against the annual plan.
- Work closely with the Partnerships team to optimize collaboration between partner marketing and wholesale efforts, integrating these flows into a seamless consumer journey.
- Foster a culture of experimentation, encouraging the team to test innovative ideas that drive growth and efficiency.
Lead the Performance Marketing team to:
- Develop and implement cross-channel strategies to maximize ROI, scale customer acquisition, and drive reconnect campaigns with measurable KPIs.
- Develop strong collaborative relationships with US partners and stakeholders
- Leverage robust data insights to refine and enhance performance marketing strategies.
- Manage budgets strategically, identifying opportunities to test and scale new marketing channels.
- Champion a framework for measuring the impact of performance campaigns.
Lead the Lifecycle Marketing to:
- Oversee subscriber retention and engagement initiatives, achieving measurable results in churn reduction, monetization, and win-back campaigns.
- Lead the development and execution of automated workflows, editorial campaigns, and personalized communication strategies to nurture customer relationships.
- Collaborate with the Analytics team to establish a framework for measuring lifecycle campaigns' impact, iterating on strategies based on actionable insights.
Loyalty
- Enhance customer loyalty and maximize lifetime value through loyalty initiatives, and subscriber perks.
- Drive the Loyalty team to deliver the perk program, aligning with business KPIs and fostering deeper subscriber connections.
Professional Qualifications and Experience:
- 10–15 years of proven experience in a relevant growth marketing or digital marketing leadership role.
- Demonstrated success in leading and managing high-performing teams in Japan.
- Experience working within a global matrix organization, effectively navigating and aligning local and global priorities.
Key Skills
- Strategic Visionary: Ability to think strategically, leveraging data and insights to guide decision-making and planning.
- Creative Problem-Solver: Combines creativity with analytical rigor to develop innovative strategies.
- Stakeholder Management: Strong skills in building relationships and influencing across diverse teams and functions.
- Exceptional Communication: Strong presentation skills and storytelling abilities to captivate audiences and inspire action.
- Team Builder: Proven ability to motivate, manage, and develop teams to achieve shared goals.
- Results-Oriented: Focused on delivering measurable business outcomes with agility and efficiency.
- Change Champion: Inspires creativity and innovation, adapting to and driving change in dynamic environments.
What it takes to lead in this role:
Captivate the audience
- Tell compelling stories that resonate with both internal and external stakeholders.
Inspire optimism
- Motivate and develop the team while fostering collaboration and a shared sense of purpose.
Innovate with courage
- Embrace bold, forward-thinking strategies while respecting the company’s legacy and values.
Act with integrity & inclusion
- Commit to doing the right thing, ensuring an inclusive and ethical approach to all initiatives.
關於The Walt Disney Company (APAC):
70 多年來,The Walt Disney Company 一直為亞太地區的消費者提供娛樂,並豐富人們的生活。現今的消費者可以在許多方面以及在澳洲、紐西蘭、中國大陸、日本、韓國以及東南亞的許多市場中發現新的品牌體驗。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 TWDC (Japan) Ltd.,其所屬的業務部門是 The Walt Disney Company (APAC)。
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