Merchandise - Part Time
仕事内容:
Do you have a passion for providing world-class Guest Service in a retail environment? Do you enjoy talking with and engaging with people? Why not join the Merchandise team at the Disneyland® Resort!
As a Merchandise Cast Member, you will help Guests find memorable gifts and souvenirs to commemorate their visit - from a highly sought-after Spirit Jersey to a Cinderella dress that helps make a child’s dream come true. In this role, you will proactively engage with Guests, discover their shopping needs, and work in a variety of Merchandise locations throughout the Disneyland® Resort. Additionally, Merchandise Cast Members may provide support at the Stroller Shop, assisting Guests with stroller and Electric Conveyance Vehicle (ECV) rentals.
職責／担当・主要業務:
A day in the life may include:
- Proactively approaching Guests and using open-ended questions to discover their shopping needs
- Learning about the products offered and sharing that knowledge with Guests
- Creating service solutions using products available within the location and making additional recommendations to meet Guest needs
- Processing transactions accurately and efficiently using a point-of-sale system, including handling cash, counting money, making change, and processing credit cards and other forms of payment
- Maintaining Disney show standards by keeping Merchandise locations neat, clean, stocked, and organized
- Balancing Guest engagement with cashiering, product replenishment, and other operational responsibilities
- Working collaboratively and adapting to changing Guest and operational needs in a fast-paced environment
What You May Enjoy:
- Proactively engaging with Guests and helping them find memorable products and souvenirs
- Creating personalized service solutions by learning about each Guest’s interests and shopping needs
- Sharing product knowledge and making thoughtful recommendations
- Working in a lively, fast-paced environment with a high level of Guest interaction
- Bringing the story and theme of an assigned Merchandise location to life
- Balancing Guest Service with cashiering, product replenishment, organization, and other operational responsibilities
- Learning new skills through location-specific training
- Working collaboratively and adapting to changing Guest and operational needs
Stroller Shop
Cast Members working at the Stroller Shop assist Guests with stroller, wheelchair, and Electric Conveyance Vehicle (ECV) rentals while rotating among Guest Service, Greeter, and Cashier positions. Responsibilities include processing rental transactions, explaining rental procedures, and clearly communicating applicable safety protocols and Park rules for mobility rentals. Cast Members also wipe down, clean, organize, and stage rental equipment; manually move or push equipment out to Guests; and recover rental vehicles from locations throughout Disneyland® Park, Disney California Adventure® Park, and the Downtown Disney® District. They may also assist Guests with basic equipment-use troubleshooting, as needed.
The Stroller Shop is part of the Merchandise operation for Cast Members assigned that role. Depending on your, work location, training, and operational needs, you may be scheduled to work in this assignment.
This is an active, fast-paced, and highly Guest-facing assignment that requires heavy lifting, frequent equipment handling, manual dexterity, a sense of urgency, and attention to detail. Cast Members are welcoming and efficient while assisting multiple Guests and ensuring rental equipment is clean, organized, and ready for use.
Stock/Runner
Cast Members may also be trained and scheduled in the Stock/Runner assignment. New Cast Members may receive this training shortly after completing their initial on-the-job training.
Stock/Runner responsibilities include receiving, processing, and replenishing merchandise. Cast Members use handheld electronic devices to accurately record product locations, locate merchandise, and identify products that need to be replenished onstage. This assignment includes frequent product handling, heavy lifting, and moving between onstage and backstage work areas while maintaining a sense of urgency and strong attention to detail.
必須要件:
- You must be 18 years of age to be considered for this role
- Previous experience in a position with consistent cash handling
- Experience with a high level of Guest interaction in a very fast pace environment
望ましい経験／スキル:
- Previous retail or related sales experience, including cashier
その他:
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION
After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $23.40 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits
Disneyland Resort:
Walt Disneyが1955年7月17日にDisneylandを開業した時、彼はここが世界中の喜びとインスピレーションの泉となるようにと願いました。それ以来、Disneyland Resortは8億人をこえるゲストを迎え、有名な2つのDisneyテーマパークと3つのホテル、Downtown Disney Districtと呼ばれるショッピング、ダイニング、エンターテイメントエリアを備えた、約500エーカーを超える広さの、多岐にわたる世界クラスのファミリー・リゾートとなるまでに成長しました。Disneyland Resortは、創造力と技術、イノベーションを組み合わせて、ストーリーテリングを新たなレベルへと引き上げ、キャストは日々来場する何千人ものゲストの生活にDisneyのマジックを届ける役割を担っています。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
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求人応募における障害者への配慮
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
技術的な問題がある場合は、「よくあるご質問」をご覧ください。
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