Job Requirements

The Disney Experiences Technology & Digital team builds world-class immersive digital experiences for premier vacation brands such as the Disneyland Resort, Walt Disney World, Shanghai Disney Resort, Hong Kong Disneyland, Disneyland Paris, Disney Cruise Line, Aulani and more. DPEP Tech & Digital has offices in Anaheim, Glendale, Hong Kong, Orlando, Paris, Seattle and Shanghai, where we develop technology that drives the Cast and Guest experience. On the Parks Supply Chain team, we drive product strategy and concept development in collaboration with lines of business that use our supply chain technology.  

Based in Orlando, FL and reporting to the Lead Product Manager, the Sr. Product Manager will be responsible for leading the ongoing implementation of our food and beverage supply chain technologies. In this role, you will gain a deep understanding of business needs and technical capabilities,  collaborate with business and technology partners to continue implementation of our platform, and identify opportunities to continuously improve our food and beverage platform. Key responsibilities include ongoing product management and continuous improvement of applications, including development and revision of OKRs, new product vision, and prioritization of sustainment requests. 

The Sr. Product Manager will be an active partner with multiple critical stakeholders, including business and operations teams, UX design, Project Management and engineering Teams, QE, Financial Systems, and release management. 

Responsibilities 

• Support the Lead Product Manager in development of the product vision, strategy, and roadmap throughout  the end-to-end product lifecycle, prioritizing initiatives based on business benefit and strategic direction 
• Lead the implementation of existing goals on the product roadmap for food and beverage line of business 
• Gather, document, and champion requirements needed to ensure new product features accomplish key objectives and meet business needs 
• Works collaboratively in a cross-functional matrix organization to align roadmaps and strategy, understand issue, define requirements, guide work, and schedule it for release 
• Support new feature launches by closely partnering with business, operations, and and support teams 
• Facilitates continuous improvement of our technologies, through active collection of end-user feedback and relentless prioritization of capabilities and refinement of OKRs 
• Gain a deep understanding of current systems and configurations to provide implementation direction and support as the systems are used in new locations 
• Champion a framework for documentation of technology and processes 

Basic Qualifications 

• 5+ years of relevant work experience, at least 2 years working with technology initiatives & strategy 
• Bachelor's degree in relevant field of study or equivalent work experience
• Deep supply chain experience through all aspects of the product lifecycle 
• Experience working on solutions for technical, user, and business issues in a fast-paced environment 
• Exceptional verbal and written communication skills, including an ability to communicate and influence at an executive level 
• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases 
• Proven ability to collaborate with and achieve actionable results through partnerships with others, while building strong and sustainable relationships 
• Ability to think strategically and drive ideas into action, with a willingness to take personal initiative 
• Ability to work with bi-coastal and/or international teams across multiple time zones 
• Effectively provide overall product leadership across multiple teams, while working collaboratively to ensure on-time and on-budget delivery 

Preferred Qualifications 

• Specific experience with Food and Beverage Supply Chain ERPs (e.g., Crunchtime, Symphony Retail AI, CBORD). 
• Experience with the implementation of demand/supply forecasting using AI/ML (e.g., Blue Yonder Forecasting & Replenishment). 
• Experience implementing Supply Chain Services / Integration Platforms 

PAY TRANSPARENCY

The hiring range for this position in Florida is $137,200.00-$184,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

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Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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