Job Requirements

We are looking for a Team Assistant to join our Direct to Consumer (DTC) and Disney+ Team on a fixed term contract until August 2027!

Reporting into our Executive Assistant, DTC, EMEA, the successful postholder will provide proactive and comprehensive administrative support to the Direct-to-Consumer EMEA team, acting as a central point of coordination across a wide range of operational and logistical activities. The postholder will also provide diary support to Executive Director, Engagement & Product Experience.

This role combines core administrative responsibilities with opportunities to contribute to team initiatives, events and projects. You’ll be the go-to contact for the division, managing your priorities and ensuring a consistently high level of service delivery.

Approximately 80% of the role focuses on team-based support, including office coordination, meeting logistics, purchasing and event planning, with 20% involving providing executive-level assistance during periods of holiday cover, supporting senior leaders with calendar management, travel and meeting preparation. 

Please note: This role will be based in our London Hammersmith office, 4 days a week, with either Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

• Act as the primary point of contact for the DTC department, ensuring smooth day-to-day operations 
• Welcome and assist visitors to our London office, creating a professional and friendly first impression 
• Manage third-party badge access in collaboration with the security team, ensuring all credentials are current 
• Maintain and update DTC distribution lists for London and EMEA teams 
• Manage the weekly DTC stand up meetings, coordinating presenters and logistics for a large audience (in person and virtual) 
• Oversee team purchasing and reconciliation for office supplies, stationery and refreshments, either via purchase orders or department purchasing card 
• Order catering and refreshments for meetings as required 
• Handle all incoming and outgoing post, including courier arrangements 
• Support travel bookings for DTC employees when accompanying executives 

Office management of DTC floor 

• Taking ownership of the DTC floor and working closely with Facilities, IT or AV on any issues 
• Manage seating plans, working closely with Facilities and other assistants as required 
• Manage all DTC boardroom bookings and ensure rooms are presentation-ready 

Event Support 

• Assist with planning and execution of internal events including offsites, showcases and department socials 
• Book venues and coordinate logistics including catering, equipment hire and AV/IT support 
• Prepare delegate packs 
• Provide on the day support to ensure events run smoothly 

Executive visit coordination 

• Support international DTC executives during office visits 
• Confirm office access and liaise with Facilities and Security teams 
• Arrange catering, meeting rooms, AV/IT support and assist with car or restaurant bookings as required 

Executive Support during holiday cover 

• Provide high-level support to SVPs or VPs during assistant absences 
• Manage calendars, meeting logistics and agendas 
• Organise travel including flights, hotels, visas and itineraries 
• Handle queries and requests on behalf of the executive 
• Prepare weekly reports and meeting materials 

Required Qualifications & Skills

• Minimum 2 years’ experience in an administrative or assistant role (Team Assistant, Office Coordinator, PA or similar) 
• Previous exposure to supporting senior leaders (directly or through cover) with diary management, travel coordination and meeting preparation 
• Experience managing a broad range of team-based administrative activities such as purchasing, office coordination, meeting logistics and event support 
• Comfortable working in a fast-paced environment with competing priorities 
• Strong proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and confident with digital collaboration tools (Teams, SharePoint, etc.) 
• Excellent organizational and time-management skills; able to manage multiple tasks simultaneously 
• Strong written and verbal communication skills, with the ability to interact confidently across all levels of the organisation 
• High attention to detail and accuracy in administrative processes 
• Able to handle sensitive and confidential information with discretion

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.
• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (EMEA).

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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