Operations Planning & Analytics Manager
Résumé du poste:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
As part of the Disney Cruise Line Operations Integration team, the Operations Planning and Analytics Manager is responsible for the sustainment of DCL Operational Performance Metrics tools and leveraging the data captured to identify opportunities to optimize operational efficiency and business performance across the expanding fleet. This role will also support development of internal processes, documentation, and workflow tools to help the teams work more efficiently. Reports to the Manager, Operations Integration.
Responsibilities:
Partner with Technology, Industrial Engineering, and OpSheet teams to maintain and evolve operational performance metrics tools, reporting, and visualization.
Strategically align analytics with business goals & shape the DCL operational performance analytics roadmap.
Manage a work team of partners from Industrial Engineering, CIMA, Finance, Operations, and other stakeholders from across the business to define and standardize operational performance metrics.
Deliver comprehensive, data-driven reports and presentations that empower operations teams to address key business questions and support informed decision-making across the fleet.
Prepare analyses in support of various strategic, process improvement, and operational initiatives.
Drive process improvement and automation efforts for operations planning.
Manage sustainment and documentation of select operations planning processes and workflow tools.
Communicate regular updates to team and partners, address issues that may affect the success of projects and initiatives.
Prepare analyses in support of various strategic, process improvement, and operational initiatives.
Basic Qualifications:
3+ years experience in strategic planning, business analytics or other relevant disciplines, demonstrating exceptional attention to detail and proven analytical acumen.
Prepare analyses in support of various strategic, process improvement, and operational initiatives.
3+ years’ experience integrating objective and subjective data from a variety of tools, including SQL.
Demonstrated ability to develop deep subject matter expertise to effectively communicate and influence decisions based on data.
Ability to translate data into clear, actionable insights for operational partners.
Experience successfully supporting high-profile projects with competing priorities and stakeholders.
Prepare analyses in support of various strategic, process improvement, and operational initiatives.
Experience leading projects and driving cross-departmental solutions.
Ability to build relationships and collaborate with partners at all levels of the organization to achieve business objectives.
Proven self-starter with exceptional critical thinking, creative problem-solving, and decision-making skills.
Ability to travel both domestically and internationally based on operational needs.
Desired Qualifications:
Proficient knowledge of Disney Cruise Line
Proficiency in project management software including Smartsheet
Familiarity with DCL business systems and OpSheet
Required Education:
Bachelor’s degree in business, data analytics, industrial engineering, or other relevant field of study
#DCLPJ
À propos de Disney Cruise Line:
Leader dans l'industrie des croisières, Disney Cruise Line offre un cadre où les familles peuvent se reconnecter, les adultes peuvent se ressourcer et les enfants peuvent découvrir toute la magie que Disney a à offrir. Les clients peuvent naviguer depuis des ports du monde entier sur des itinéraires passionnants vers les Caraïbes, les Bahamas, l'Alaska et l'Europe, entre autres. À bord de notre flotte croissante de navires et des destinations insulaires Disney aux Bahamas, notre équipage et nos acteurs exceptionnels offrent à nos clients un service Disney légendaire et des divertissements enchanteurs que seul Disney peut offrir.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Magical Cruise Company, Limited qui fait partie d’une entreprise que nous appelons Disney Cruise Line.
Magical Cruise Company, Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.
AMÉNAGEMENT POUR LES PERSONNES EN SITUATION DE HANDICAP POUR LES CANDIDATURES
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Des problèmes techniques ? Consultez la FAQ pour obtenir de l’aide.
BENEFITS AND PERKS
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
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ASSURANCE MALADIE ET BIEN-ÊTREAffordable health insurance options, such as medical, dental and vision coverage, may be available for full-time positions.
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SALAIRE HEBDOMADAIREEmployees are paid on a weekly basis. Direct Deposit is an available option.
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CONGÉS PAYÉSVacation and sick leave are available for full-time positions. Vacation and personal holidays are accrued based on length of service, position and hours worked.
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PROGRAMMES DE RETRAITERetirement plans may be available for full-time and part-time positions.
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EXCLUSIVE DISCOUNTSDiscounts are available at select hotels, dining, merchandise and recreation locations.
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CAREER DEVELOPMENTWe support growth and development for all our employees & cast through online learning tools and programs designed to foster inclusion.
"Working for Disney Cruise Line is a great way to gain skills and knowledge in the cruise industry and grow your career within The Walt Disney Company."
Danielle, Recruiter
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Company Values
Our values are our guiding beliefs and principles that serve as the foundation for everything we do including how we lead and care for our people across the globe. At Disney, we have integrity and do what we say. At our core, we are a creative company that is driven by our boundless imagination. We collaborate with each other because we know that together we are better and we contribute to our community because we care. And all of this is possible because we are inclusive and welcoming to everyone.
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