Port Cruise Representative, DCL (Port Canaveral, FL) Bench - Part Time
Résumé du poste:
Join Disney Cruise Line as a Port Cruise Representative at Port Canaveral!
The Port Cruise Representative will create magic for our Guest’s before they embark on their Disney Cruise! They work onsite at Port Canaveral providing outstanding guest service prior to embarkation and during debarkation of the ship. The Port Cruise Representative will collect and process Guest cruise documents, verify citizenship and check Guests in to their staterooms.
The operating hours are Sunday through Saturday, 5:00 a.m. to 5:00 p.m.
The starting pay rate for this position is $19.60 per hour.
Responsabilités:
- Deliver a flawless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
- Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
- Perform efficient automated check-in functions on tablets and/or handheld devices
- Maintain strong observation skills with high level of detail
- Prolong standing and walking to various areas of the terminal to perform and maintain crowd control during peak operational hours in both indoor and outdoor settings during different weather conditions
- Comfortable speaking in front of large groups or audiences
- Provide Guest Service and help find solutions when challenges arise with Guests and Cast Members
- Perform multiple tasks simultaneously
- Cast Members may be required to handle cleaning chemicals and supplies
Qualifications nécessaires:
- Knowledge of Disney Cruise Line and Walt Disney World products
- Navigate between multiple and concurrent computer applications
- Computer and technical proficiency
- Physical role requiring heavy lifting up to 40-50 lbs, pushing, pulling, bending, twisting, and kneeling. This would include using a broom/mop
- Verbal and interpersonal communication skills
- Requires full availability for training. Upon completion of training a work schedule will be assigned
- This Part Time role requires availability for all seven (7) days of the week to support business scheduling needs.
Qualifications souhaitables:
- Bilingual
- Previous Cruise Line experience
- Hotel Guest Service Experience
Informations supplémentaires:
To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.
Keyword: WDWCasting portcruise cruiserep portcruiserep
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
The starting pay rate for this position is $19.60 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
À propos de Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Magical Cruise Company, Limited qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
Magical Cruise Company, Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.
AMÉNAGEMENT POUR LES PERSONNES EN SITUATION DE HANDICAP POUR LES CANDIDATURES
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Des problèmes techniques ? Consultez la FAQ pour obtenir de l’aide.
BENEFITS AND PERKS
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
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ASSURANCE MALADIE ET BIEN-ÊTREAffordable health insurance options, such as medical, dental and vision coverage, may be available for full-time positions.
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SALAIRE HEBDOMADAIREEmployees are paid on a weekly basis. Direct Deposit is an available option.
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CONGÉS PAYÉSVacation and sick leave are available for full-time positions. Vacation and personal holidays are accrued based on length of service, position and hours worked.
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PROGRAMMES DE RETRAITERetirement plans may be available for full-time and part-time positions.
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EXCLUSIVE DISCOUNTSDiscounts are available at select hotels, dining, merchandise and recreation locations.
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CAREER DEVELOPMENTWe support growth and development for all our employees & cast through online learning tools and programs designed to foster inclusion.
"Working for Disney Cruise Line is a great way to gain skills and knowledge in the cruise industry and grow your career within The Walt Disney Company."
Danielle, Recruiter
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