Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

Here are a few reasons why we think you’d love working here: 

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.  Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team. 

The Data Analyst role within the Planning and Delivery Operations team partners closely with Portfolio, Finance, HR, Global Program Management (GPM) and leads within our Technology pillars to logistically manage and orchestrate essential business workflows across the organization. This function plays a key role in the execution, optimization, and standardization of the organization’s cost and resource allocation models. You will be involved in the management, integrity, analysis, and documentation of data that support our internal operations, the resourcing necessary to deliver our projects, and cost allocations for the businesses we support.

The Data Analyst will develop and maintain frameworks and procedures to produce reporting data in both static and real-time formats while maintaining the highest quality and accuracy. The ideal candidate has proven problem-solving skills, a sense of urgency, and experience with technical programs, data analytics and business operations. This role offers the unique opportunity to work on both tactical actions that drive our near-term business operations, and strategic initiatives that will define our future.

Responsibilities

• Build a deep understanding of costing and resourcing data related to our internal teams and functional partners

• Support internal business workflows, such as service costing, workforce management, and resource planning

• Track and report on key performance metrics

• Perform data and compliance audits on a variety of areas such as standardization and timely reporting to ensure consistency and accuracy

• System admin and support responsibilities for planning tools that are managed by the team

• Conduct training on planning tools to enable other team members to become informed and self-proficient

• Assist in defining, establishing, and implementing enhancements to operational processes, procedural documentation, and tool requirements

• Provide support to Product Strategy, Program, and Portfolio teams across the organization

• Identify areas of opportunity for data improvement and operational tactics that improve performance throughout the initiative lifecycle

• Create presentations that summarize analytics and tell a story for management review

• Collaborate with project teams, resource managers, and project leaders on resource needs and identify resource constraints when they arise

• Identify, track, and help resolve cross-portfolio dependencies and conflicts

• Support Technology Planning and Operations framework, governance, and processes

• Support the completion of special projects and deliver ad-hoc requests as required

Basic Qualifications

• 3+ years of experience in informatics, data analytics, data engineering or technical fields

• Strong written and verbal skills and the ability to communicate effectively across multiple levels of the organization

• Must be a team player who is motivated, disciplined, flexible, and able to work effectively in collaborative and autonomous environments

• Exhibit critical thinking, problem-solving, and analytical capabilities with strong attention to detail

• Understand the strategic objectives to integrate seemingly disparate goals into a broader plan for synchronized, harmonious execution while delivering high value to the organization

• Ability to work and adapt to a fast-paced dynamic environment with consistent change

• Solid understanding of technology and business to tell the ‘story’ behind the data

• Ability to create and present materials to management to drive decision-making and tell a compelling story

• Experience compiling data and building reports/dashboards with BI visualization tools

• Possess solid computer skills with proficiency in Microsoft Office and Google Suite

• Exhibit advanced Excel / Google Sheets knowledge including complex formulas

Required Qualifications

• Experience working with Smartsheet, Airtable, SQL queries and Tableau

Preferred Qualifications

• Experience working with JIRA and Snowflake (SQL)

• Prior experience in Media/Entertainment is a plus, but not a prerequisite

• Familiarity with data modeling and predictive analytics

Required Education

• Bachelor's degree in technical field- Data Science, Statistics, Business Finance/Economics, Informatics, Computer Science

The hiring range for this position in Washington is $102,100.00-$136,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.