Job Requirements

Job Summary

Use your Paramedic skills to help Guests experiencing unexpected medical needs while enjoying the magic of Walt Disney World.

Our team provides first aid, supports access to additional care, and helps restore the magic of each Guest’s vacation.

Guest First Aid is a fast-paced, Guest-focused environment with many ways to meet medical needs. If you are passionate about Guest service, helping others, and contributing to a strong team, apply today.

We proudly and happily welcome veterans of the US armed forces.

You will report to the Guest Service Manager, Guest Health.

Schedule Requirements: This is a full-time role, requiring full availability Sunday – Saturday, with two regular days off. Workdays will be determined during schedule preferencing; shift times will be assigned separately. Candidates should plan to work weekends and holidays.

You Will/Responsibilities:

As a Paramedic with 3+ years of experience, you will assess Guest needs, listen carefully, provide first aid, take vital signs, and escalate advanced care to a Registered Nurse. You will also support clinical and administrative tasks, including assisting with minor and urgent care treatment, coordinating transport, storing medications and medical equipment, completing checklists, stocking supplies, managing inventory, and maintaining a clean work environment.

You will uphold high standards for quality, confidentiality, and accurate documentation in every patient interaction.

You will join a team committed to helping keep Guests safe while they enjoy their visit.

On any given day, you might:

• Welcome our Guests with a positive, friendly, helpful attitude who present with a medical question or need
• Perform and provide intervention and first aid services within your scope of practice as a Paramedic
• Work collaboratively with Registered Nurses to escalate assessments and support treatment plans for Guests needing additional care
• Administer Basic Life Support (including use of AED) when indicated
• Assist with the arrangements for Guests
• Complete daily checklist, maintain and stock treatment areas, perform inventory and ordering supply tasks
• Maintain a clean work area and follow disinfecting protocols
• Document and maintain accurate, detailed records related to interactions and treatment provided
• Quality check work daily to catch any errors or omissions

You Will Have/Qualifications

Here is what you need to be successful in the job:

• 3+ years as a Paramedic
• Current BLS Certification
• State of Florida Paramedic Certification
• Valid Florida Driver’s License
• Compassionate, genuine bedside manner with a strong commitment to providing exceptional care and Guest service
• Strong verbal, written and interpersonal communication skills
• Physical stamina to stand for long periods of time, walk, lift, squat, push, pull and/or carry heavy objects up to 30 lbs.
• Excellent hearing and ability to see, and full use of hands for patient assessment and to control, handle or feel objects and tools
• Sharp time management skills
• Willingness and ability to work in a team environment
• Scrupulously protect patient confidentiality
• Flexibility to work weekends and holidays, as well as occasional overtime
• Basic computer programs and ability to work with a laptop/desktop

Preferred Qualifications

• Experience working in fast-paced environments
• Ability to speak additional languages, i.e. Spanish
• Proficiency in Microsoft Office Programs
• National Paramedic Certification
• Associate or Bachelor’s degree

Education

• High School or GED - required

FL driver's license; BLS certification; State of FL Paramedic Certification (FPC)

PAY TRANSPARENCY

The hiring range for this position in Lake Buena Vista, FL is $27.10-$33.25 hourly base pay. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

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Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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