Port Cruise Representative, DCL (Port Canaveral, FL) Bench - Part Time
Detalles del empleo:
Join Disney Cruise Line as a Port Cruise Representative at Port Canaveral!
The Port Cruise Representative will create magic for our Guest’s before they embark on their Disney Cruise! They work onsite at Port Canaveral providing outstanding guest service prior to embarkation and during debarkation of the ship. The Port Cruise Representative will collect and process Guest cruise documents, verify citizenship and check Guests in to their staterooms.
The operating hours are Sunday through Saturday, 5:00 a.m. to 5:00 p.m.
The starting pay rate for this position is $19.60 per hour.
Responsabilidades:
- Deliver a flawless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
- Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
- Perform efficient automated check-in functions on tablets and/or handheld devices
- Maintain strong observation skills with high level of detail
- Prolong standing and walking to various areas of the terminal to perform and maintain crowd control during peak operational hours in both indoor and outdoor settings during different weather conditions
- Comfortable speaking in front of large groups or audiences
- Provide Guest Service and help find solutions when challenges arise with Guests and Cast Members
- Perform multiple tasks simultaneously
- Cast Members may be required to handle cleaning chemicals and supplies
Experiencia laboral requerida:
- Knowledge of Disney Cruise Line and Walt Disney World products
- Navigate between multiple and concurrent computer applications
- Computer and technical proficiency
- Physical role requiring heavy lifting up to 40-50 lbs, pushing, pulling, bending, twisting, and kneeling. This would include using a broom/mop
- Verbal and interpersonal communication skills
- Requires full availability for training. Upon completion of training a work schedule will be assigned
- This Part Time role requires availability for all seven (7) days of the week to support business scheduling needs.
Experiencia deseada:
- Bilingual
- Previous Cruise Line experience
- Hotel Guest Service Experience
Información adicional:
To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.
Keyword: WDWCasting portcruise cruiserep portcruiserep
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
The starting pay rate for this position is $19.60 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited, que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Magical Cruise Company, Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.
ADAPTACIÓN POR DISCAPACIDAD PARA SOLICITUDES DE EMPLEO
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
¿Tiene problemas técnicos? Consulte las preguntas frecuentes para obtener ayuda.
BENEFITS AND PERKS
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
"Working for Disney Cruise Line is a great way to gain skills and knowledge in the cruise industry and grow your career within The Walt Disney Company."
Danielle, Recruiter
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