Principal Digital Product Manager
Job Summary:
Position Overview
*The position is a contract position with possibililty for renewal
Position Overview
Principal Digital Product Manager
This role is a senior individual contributor within the Walt Disney Attractions Japan (WDAJ) Technology & Digital team, serving as a strategic product management lead and trusted liaison to Oriental Land Company (OLC) across both Theme Park and Cruise businesses.
Positioned at the intersection of product strategy, technology integration, and cross-organizational alignment, this role supports OLC in shaping high-quality digital and technology-enabled guest and cast experiences. It plays a critical role in bridging Disney Experiences’ global digital ecosystem with OLC’s locally owned products and operations, ensuring alignment with Disney standards while respecting OLC’s ownership model.
This position does not hold final decision-making authority, product ownership, or delivery accountability. All such responsibilities remain with OLC’s business and technology leadership.
Instead, the role focuses on enabling high-quality product decisions, clarity, and alignment, through structured product leadership, technical insight, and strategic advisory.
Core Focus Areas
Strategic Product Leadership & Advisory
Guide and influence product vision, roadmap development, prioritization, and trade-offs to support OLC decision-making.
Global Product Integration & Alignment
Connect OLC efforts with Disney’s global platforms, standards, and best practices to drive consistency, reuse, and operational efficiency.
Cross-Organizational Liaison
Act as a key interface between OLC teams and Disney Experiences stakeholders globally (US, Europe, Asia), ensuring alignment across product, engineering, data, design, and operations.
Clarity & Decision Enablement
Structure complex business and technical topics into actionable insights, including dependencies, risks, and trade-offs for executive stakeholders.
Experience Quality & Consistency
Advocate and influence adoption of Disney’s digital experience principles and product standards across guest-facing and cast-facing systems.
Capability Building & Innovation
Promote adoption of emerging technologies (including AI) and modern product management practices to enhance OLC’s digital capabilities.
Scope
Supports both Theme Park and Cruise businesses (~40% / 60%)
Operates across multi-site, cross-regional environments
Requires occasional travel (1–2 times per year)
Ideal Candidate
A senior product leader who excels at:
Driving impact and alignment without authority
Navigating complex, multi-organization environments
Connecting strategy, technology, and execution
Influencing senior stakeholders across companies and regions
Key Responsibilities
Serve as a product management liaison between OLC Technology, Digital, and Systems teams and Disney global teams
Provide structured product leadership and advisory without assuming ownership of delivery or final decisions
Support leadership in strategic presentations, workshops, and executive alignment sessions
Partner with OLC stakeholders to support:
Defining product vision, goals, and success metrics
Structuring and refine roadmaps, sequencing, and priorities
Translating business needs into clear product and system requirements
Connecting with Disney global SMEs across domains
Drive alignment with Disney by:
Promoting product management standards, artifacts, and review practices
Aligning to technical standards, platforms, and experience principles
Identifying opportunities for reuse, integration, and consistency across regions
Act as an integration point across initiatives, ensuring awareness of:
Dependencies across systems and teams
Risks, constraints, and trade-offs
Alignment between business, engineering, and vendor teams
Review and provide structured feedback on:
Product strategy, scope, and requirements
Feature definitions and experience flows
Delivery plans and prioritization approach
Support cross-functional collaboration across:
Disney and OLC technology and digital stakeholders
Engineering, infrastructure, and platform teams
External partners and vendors
Document and articulate:
Disney’s product capabilities, workflows, and dependencies
Disney’s technology and platform landscapes
Integration opportunities across ecosystems
Translate complex technical and product topics into clear, actionable communication for both technical and non-technical audiences
Research and share insights on:
Emerging technologies (AI, connected services, digital platforms)
Industry trends in theme parks, cruise, and hospitality
Global Disney product practices and innovations
Support knowledge sharing through training, workshops, and cross-team communication mechanisms
Note: This position does not directly own product delivery, backlog execution, or final prioritization decisions.
Qualifications
Required Qualifications
8+ years of experience in product management, product design, or digital/technology-driven services, including complex platforms or ecosystems
Proven ability to define and influence product strategy, vision, and roadmaps in environments where ownership resides with OLC
Demonstrated ability to influence stakeholders and drive alignment without direct authority across cross-functional and cross-company teams
Experience working closely with engineering, infrastructure, platform, and business teams to address complex technical and operational challenges
Strong experience in distributed, cross-regional, and multi-stakeholder environments
Excellent communication skills in both English and Japanese, with the ability to bridge technical and business discussions effectively
Ability to manage ambiguity, competing priorities, and evolving requirements with structured thinking and clarity
Strong analytical skills and structured problem-solving ability, using data and insights to support decision-making
Proven ability to engage and influence senior stakeholders, including OLC leadership, partners, and vendors
High level of professionalism, collaboration, and integrity, aligned with Disney values
Preferred Qualifications
Experience in global or multi-site digital product ecosystems, including integration across varied operating models and technology stacks
Experience supporting product integration, standardization, or cross-platform alignment initiatives
Industry experience in hospitality, travel, cruise, theme parks, or large-scale consumer digital platforms
Familiarity with:
Mobile and web applications
Travel / eCommerce platforms
Omnichannel guest experiences
AI-enabled tools and personalization
Experience working with platform and engineering teams on integrations, including APIs, shared services, and data flows
Experience establishing or improving product management practices, processes, and artifacts
Ability to document and communicate end-to-end product capabilities and system landscapes
Understanding of infrastructure constraints, system dependencies, and delivery trade-offs
Experience in strategy or technology consulting, with strong skills in:
Structured problem solving
Executive communication
Stakeholder alignment
Exposure to connected systems (IoT, onboard systems, location-based services)
MBA or equivalent advanced degree is a plus
Role Characteristics (Summary)
Not a final product owner or decision-maker
Acts as a trusted product leader and strategic liaison to OLC
Focused on alignment, integration, and decision enablement
Strong emphasis on cross-organizational coordination and clarity
Operates across global Disney and local OLC ecosystems
Supports both Theme Park and Cruise businesses (40/60)
Involves periodic travel (1–2 times per year)
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Japan, Ltd., which is part of a business we call Disney Experiences.
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