Front Desk- Part-Time, Disney's Vero Beach Resort
Job Summary:
For many of our Guests, staying at Disney's Vero Beach Resort is a dream come true. Our Front Desk Hosts and Hostesses help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.
Responsibilities:
Greet Guests proactively, exhibiting the high level expected of Disney show quality.
Complete registration process by inputting and retrieving information from room’s computer system.
Handle cash, foreign currencies, credit card transactions, traveler checks, and discounts; collect other forms of payment and balance cash bank
Answer telephone, input message into computer and post room charges and rebates.
Hands on use of fax machines, copiers, Federal Express mail machine, and printers.
Uphold the Guest Service Guidelines for Walt Disney World.
Assist and problem solve room-related issues for the guest.
Involvement with multiple guests and tasks simultaneously.
Luggage assistance including pushing luggage carts and to lift items up to 50 pounds
Will work outdoors as needed and stand in one spot for long periods of time.
Basic Qualifications:
Positive Attitude- exhibit Professional and Personable demeanor
Knowledge of Walt Disney World Resort
Cash Handling experience
Ability to prioritize using good judgment
Courtesy and Manners
Strong problem solving and multitasking skills
Communication skills- speak clearly, articulate, and attentive- good eye contact
Read and write effectively in English
Computer knowledge and experience
Preferred Qualifications:
Previous experience in a Guest Service role
Bilingual Skills
- FULL AVAILABILITY for any shift, a minimum of (7) seven days per week
Additional Information:
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 365 days a year and some shifts may start as early as 7:00am while some may end as late as 12:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION
After clicking “Apply”, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
IMPORTANT:
You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
The starting pay rate for this role in Florida is $20.60 per hour.
About Disney Vacation Club:
Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Club Management, LLC, which is part of a business we call Disney Vacation Club.
Disney Vacation Club Management, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
To learn more about Disney's policies on the use of AI for candidates, click here.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
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Where Does Your Story Begin?
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Be Part of the Story
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The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
Explore this Location Vero Beach South, FL
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