Job Requirements

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"

As the Fire Alarm Systems – Engineering Services Manager, you will lead the team responsible for protecting the people, places, and experiences of Walt Disney World Resort. You will oversee the testing, inspection, and maintenance of fire alarm systems across the property while guiding approximately 40 experienced fire alarm technicians. In this highly visible leadership role, you will help shape daily operations, develop technical talent, and support a diverse portfolio of systems—from straightforward installations to highly complex environments—across a dynamic, 24/7 operation.

You will report to Sr. Manager, Technical Services

This is a Full Time Role

What You Will Do

• Maintain a commitment to Guest and Cast satisfaction and safety.
• Manage the team to ensure daily work schedules are maintained.
• Provide and help manage staff development and performance assessments.
• Provide guidance to partners on property for any upgrade, new installation, modification, repair, or construction that directly or indirectly affects the Fire Alarm Control Panel and Fire Alarm system(s).
• Maintain current knowledge of regulatory laws and industry requirements to include all applicable state and National Fire Protection Association (NFPA) codes and standards.
• Advise and implement industry/field best practices to improve products applications, and service.
• Understand the technical aspects of products and applications to make informed management decisions.
• Participate in a culture that builds relationships with Cast Members, peers, partners and customers to cultivate a team environment that embraces diversity.
• Meet deadlines while balancing several high priority assignments.

Required Qualifications & Skills

• 5+ years of leadership experience overseeing the testing, inspection, and maintenance of fire alarm systems and interfaces.
• Experience with multiple types of Siemens and Edwards System Technologies (EST) fire alarm control panels.
• Understanding of alarm software and reporting.
• NFPA-related knowledge (NFPA 25, NFPA 70, NFPA 72, NFPA 90A) along with the Florida Fire Prevention Code (current edition).
• Experience reading and interpreting fire alarm drawings and technical specifications.
• Well versed with on-site monitoring (Proprietary).
• Working knowledge of maintenance reporting and scheduling systems such as Maximo.
• Background in maintaining relationships and working with partners at all levels
• Comfort with understanding and conveying written and verbal data and analysis to partners at all levels.
• Knowledge of computer programs, including knowledge in Microsoft Excel (can maintain complex spreadsheets).
• Experience in financial management.
• Willingness to work on holidays, weekends and overnights.
• Willingness to function as a "Duty Manager" once per month requiring 24/7 on-call responsibility.
• Valid Driver license.

Preferred Qualifications

• 10+ years of leadership experience with testing and inspection of fire alarm systems and interfaces.
• License - State of Florida Electrical Fire Unlimited or Electrical Contractor.
• Certification - NICET 2.
• Fire Alarm System Agent/Burglar Alarm System Agent (FASA/BASA).

Education

• Bachelor's Degree in engineering, building construction or equivalent experience.

Additional Information:

• The position is fully on-site.
• Ability to work any shift, including third shift.

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PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $92,400 to $123,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

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Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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