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Claims Assistant

Job ID 10164298 Location Kissimmee, Florida, United States Business Walt Disney World Resort Date posted Nov. 13, 2026
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Job Summary:

Job Requirements

About the Role & Team

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! This role will require a strong work ethic, excellent communication skills and demonstrate a team player approach.


What You Will Do

  • Provide support to the Workers’ Compensation, Guest Claims and Disney Cruise Lines Risk departments.  Must exhibit outstanding customer service with an understanding of the importance of brand management.
  • Managing confidential documents, internal and external contacts, vendor management including 1099 support, financial reconciliation, payment processing and completion of tasks submitted by both departments and Manager, while following operational guidelines and ensuring quality assurance. 
  • Must maintain daily task completion which include but not limited to check distribution, ACH communication and immediate initiation of requests. 
  • Participate in initiatives to meet department goals and objectives.

Required Qualifications & Skills

  • Computer proficiency in Microsoft Office Suite
  • Ability to manage time wisely
  • Ability to work under deadline pressures and handle multiple priorities
  • Demonstrate strong inter-personal skills—including positive teamwork, body language, collaboration, and professional etiquette.
  • Incorporate training into daily operations to assist teammates in full understanding of tasks, processes, and protocols.
  • Must be flexible to new procedures and equipment.
  • Attention to detail and confidentiality
  • Strong verbal and written communication skills
  • Strong organizational skills
  • Self-starter and independent thinker
  • Familiarity with Walt Disney World property

Preferred Qualifications

  • Minimum of one year of claims or worker’s compensation experience
  • Minimum of 3 years in an Accounting roleKnowledge of Accounts Payable and SAP General Ledger 

Education

  • High school degree or equivalent




Disclaimer

PAY TRANSPARENCY

The pay rate for this role in Kissimmee, FL is $21.10 to $25.75 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

 

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.



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About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Kissimmee, FL

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