Job Requirements

At Disney Vacation Club (DVC), we don’t just sell vacations. We help Guests imagine what’s possible and take the next step toward a lifetime of Disney memories. As an Associate Counselor, you’ll connect with prospective Members, learn what matters most to them, and help them explore how Disney Vacation Club could become part of their family’s story. From that first spark of interest through the decision to become a Member, you’ll create welcoming, personalized experiences while helping Guests feel informed, excited, and confident about their next step.

This project hire opportunity also gives you the chance to help build something new. You’ll work alongside DVC Sales Counselors to support Guests throughout the sales journey, develop new business, manage relationships, and experiment with new ways to reach and serve prospective Members. We’re looking for someone who is motivated by results, energized by connecting with people, and excited by the opportunity to test, learn, and adapt. Your ideas, Guest insights, and results will help shape how the role evolves and influence future sales strategies and best practices.

You will report to a Sales Experience Manager.

This is an 18-month Project Hire position without any guarantee of permanent placement. 

Responsibilities/You Will:

• Engage prospective Guests, uncover their vacation goals, and introduce Disney Vacation Club as an option that fits their needs
• Build new business through proactive outreach, referrals, follow-up, and relationship-building with prospective and current Members
• Guide Guests through the initial sales journey, from interest in learning more to presentations
• Deliver engaging, group presentations that clearly explain Disney Vacation Club products, pricing, and Membership benefits
• Build trust and create an exceptional Guest experience while working toward individual goals and contributing to overall business results
• Partner closely with DVC Sales Counselors and Sales Support & Marketing Experience Coordinators to create seamless Guest handoffs and experiences throughout the sales process
• Assist in managing channel pipeline of Members, including outbound calls, appointment scheduling, timely follow-up, and ongoing relationship management
• Respond to Guest questions and concerns, providing clear information and connecting Guests with additional resources when needed
• Maintain accurate records of Guest interactions, follow-up activity, and outcomes within CRM and sales tracking systems
• Complete required sales documentation accurately and conduct sales activities in accordance with Disney Vacation Club standards and applicable California real estate requirements
• Maintain required licensing and stay current on Disney Vacation Club products, sales practices, technology, regulations, and industry requirements
• Bring forward Guest feedback, sales trends, and new ideas to help the team test approaches, improve the sales experience, and identify opportunities to grow the business
• Represent the Disney Vacation Club brand with professionalism, enthusiasm, and a commitment to creating memorable Guest experiences

Basic Qualification/You Will:

• Active California Real Estate Salesperson license in good standing
• Proven sales experience with a demonstrated ability to meet or exceed goals and confidently influence customers toward a decision
• Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions
• Strong relationship-building skills with the ability to quickly establish trust and connect with people from a variety of backgrounds
• Excellent communication and presentation skills, with the ability to listen, ask thoughtful questions, and clearly explain information based on each Guest’s needs
• Proactive and self-motivated, with the energy to pursue new opportunities, generate leads, and consistently follow up with prospective Members
• Comfortable managing multiple prospects and priorities while staying organized and accountable for results
• Adaptable and comfortable working in a fast-paced, evolving environment where new approaches may be tested and refined
• Collaborative team player who can also work independently, take ownership, and make sound decisions in the moment
• Experience with outbound calling, lead generation, and pipeline management
• Working knowledge of California real estate requirements related to sales, contracts, and disclosures
• Proficiency with Microsoft Office and comfort learning CRM, sales, and other technology platforms

Preferred Qualifications:

• Knowledge of Disney Vacation Club and the vacation ownership industry, including an understanding of the Member experience and ownership model
• Established track record of California real estate transaction compliance

Education:

• A valid, active, and in-good-standing California Real Estate license is required
• High school diploma or equivalent experience

Additional Information:

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

PAY TRANSPARENCY

Base Salary: The base salary for this position in Anaheim, CA is $48,100 to $60,700. Commission: Our highly competitive compensation includes commission based on the sales plan. Benefits: This position is also eligible for a full range of medical, financial, and/or other benefits, depending on the level and position offered.

This position is with Disney Vacation Club Sales and Services, Inc., which is part of a business we call Disney Vacation Club.

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Disney Vacation Club Sales and Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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